getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Reporting/Analytics in 2026 - Page 11

Last updated: March 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

270 software options

Jeeva logo
(0)

help leaders transform their companies into customer-centric

learn more
Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

Read more about Jeeva

Users also considered
Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

learn more
Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
Userlot logo
(0)

Customer Success Platform maximizing Net Revenue Retention

learn more
Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Read more about Userlot

Users also considered
Kimola Cognitive logo
(0)

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered
ReverseLogix logo
(0)

Smarter returns. Better business.

learn more
ReverseLogix is the only end-to-end, purpose-built, returns management system (RMS) with configurable and flexible workflows that serve B2B, B2C and hybrid environments. We don’t just solve the returns logistics puzzle, we optimize it.

Read more about ReverseLogix

Users also considered
Featurebase logo
(0)

Automate feedback collection with public suggestion boards

learn more
Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Read more about Featurebase

Users also considered
Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

learn more
Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered
Qemotion logo
(0)

Emotional and semantic analysis software

learn more
Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

Read more about Qemotion

Users also considered
Grace Hill Surveys logo
(0)

Comprehensive Survey Tools and Trusted Industry Benchmarks

learn more
Gathering accurate data for your properties can be challenging. You can trust our experts for comprehensive survey tools and data analysis, with trusted industry benchmarks proven to increase property performance and NOI for multifamily and commercial real estate.

Read more about Grace Hill Surveys

Users also considered
LazyMonkey logo
(0)

QR-based feedback management system

learn more
Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

Read more about LazyMonkey

Users also considered
Userlot logo
(0)

Customer Success Platform maximizing Net Revenue Retention

learn more
Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Read more about Userlot

Users also considered
Featurebase logo
(0)

Automate feedback collection with public suggestion boards

learn more
Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Read more about Featurebase

Users also considered
ClearlyRated logo
(0)

Fuel your growth with client service excellence.

learn more
ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered
LazyMonkey logo
(0)

QR-based feedback management system

learn more
Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

Read more about LazyMonkey

Users also considered
Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
RealSatisfied logo
(0)

Turns client feedback into real estate success

learn more
RealSatisfied is a testimonial collection platform designed specifically for real estate professionals. The system enables agents and brokerages to collect client feedback, manage their online reputation, and showcase success stories through customizable profile pages. RealSatisfied integrates with platforms like BrokerWOLF and Realtor.com, allowing users to syndicate testimonials across multiple channels.

Read more about RealSatisfied

Users also considered
Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

learn more
PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered