getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Business intelligence - Page 8

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

273 software options

Elvan logo

Customer feedback built for modern products

learn more
Elvan helps modern SaaS and eCommerce teams collect in-product customer feedback using lightweight surveys triggered by real user actions. Get higher response rates, clearer insights, and AI-powered summaries, without long surveys.

Read more about Elvan

Users also considered
askemo logo

Automated feedback for better business insights.

learn more
Askemo is a user-friendly, automated solution for business feedback. It allows companies to measure and optimize customer and employee satisfaction. We make it easy to send lightweight surveys and receive real-time analytics, enabling businesses to gain valuable insights and take immediate action.

Read more about askemo

Users also considered
Crowdtech logo

Market research solution for organizations

learn more
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

Read more about Crowdtech

Users also considered
doopoll logo

Create brilliant surveys with zero fuss.

learn more
Take the stress out of creating surveys.

doopoll is an easy-to-use survey platform, that saves you time and effort by helping you to create brilliant surveys, with zero fuss.

Create, share, present, and analyse your surveys in just a few clicks. We've made every feature a breeze to use.

Read more about doopoll

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
RaveCapture logo

#1 Ecommerce app to share real life customer experiences

learn more
RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback. Automate email review requests, gain deep insights with AI-driven analysis, and customize your review flows with API integrations.

Read more about RaveCapture

Users also considered
Drag'n Survey logo

AI powered surveys, built and hosted in the European Union

learn more
Run CSAT, NPS, and CES programs with AI generated surveys, multi channel distribution (email, QR, widget, chat), authenticated links for segmented analysis, real time dashboards, and AI synthesis of verbatim comments with sentiment detection and industry benchmarks.

Read more about Drag'n Survey

Users also considered
Refiner logo

User feedback & customer survey software for SaaS companies

learn more
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

Read more about Refiner

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Industrytics logo

360° Decision Intelligence for your medium-sized business.

learn more
With industrytics, you can automatically connect, analyse and visualise all metrics and data about your business and feedback from your stakeholders in an intelligent 360° business dashboard and receive data-driven and AI-powered improvement suggestions for your SME business.

Read more about Industrytics

Users also considered
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

learn more
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

Users also considered
GuildQuality logo

Cloud-based solution to streamline surveying processes

learn more
GuildQuality is a cloud-based platform designed to help home builders, remodelers, and service providers deliver exceptional customer service, gather valuable feedback, track performance, and promote their commitment to quality.

Read more about GuildQuality

Users also considered
Critizr logo

Customer feedback collection & analysis platform for retail

learn more
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

Read more about Critizr

Users also considered
Screeb logo

We help companies to (re)connect with their customers

learn more
The All-In-One Platform 
to Build Product Experiences Your Users Will Love

Read more about Screeb

Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

learn more
Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

Read more about Lumoa

Users also considered
HelpDesk logo

Ticketing software for effortless customer support

learn more
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

Read more about HelpDesk

Users also considered
CFN Insight logo

Customer experience software with journey mapping tools

learn more
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

Read more about CFN Insight

Users also considered
Tesseron logo

work with the flow

learn more
Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

Read more about Tesseron

Users also considered
Hello Customer logo

AI Voice of Customer platform for actionable insights

learn more
Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

Read more about Hello Customer

Users also considered
Smaply logo

Customer experience solution with customer profile sharing

learn more
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Read more about Smaply

Users also considered
Khoros Communities logo

Community & self-service knowledge base for enterprises

learn more
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise & share experiences. Features include content moderation, custom branding, reports & analytics, gamification, content syndication & more.

Read more about Khoros Communities

Users also considered
Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

learn more
Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

Read more about Verint Voice of the Customer

Users also considered
FeedbackFive logo

Feedback and Reviews Management

learn more
FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.

Read more about FeedbackFive

Users also considered
Kiamo logo

Centralized & Aumented Customer Relationship

learn more
Kiamo is a Cloud omnichannel solution for Contact centers

Read more about Kiamo

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered