getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Sentiment analysis - Page 4

Last updated: November 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

175 software options

VideoPeel logo

Video capturing platform for collecting customer testimonial

learn more
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

Read more about VideoPeel

Users also considered
Responsly logo

Grow your business by caring for people

learn more
Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

Read more about Responsly

Users also considered
Deep Talk logo

Customer and employee feedback analysis platform

learn more
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

Read more about Deep Talk

Users also considered
ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

learn more
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

Read more about ServiceGuru Kiosk

Users also considered
Surveyol logo

Online survey and questionnaire creation software

learn more
SurveyOL is an affordable online survey software designed for small businesses and teams. The software includes predefined templates like event feedback, employee satisfaction, and more. SurveyOL now comes with ChatGPT integration to help you create professional surveys effortlessly.

Read more about Surveyol

Users also considered
Wiremo logo

Wiremo: Grow Your Brand with AI-Powered Review Management.

learn more
Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

Read more about Wiremo

Users also considered
elevio logo

Self-service support & customer education platform

learn more
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered
Blue Zone logo

Cloud-based reputation and review management software

learn more
Blue Zone is a reputation management software that helps businesses handle processes related to customer feedback collection, social media marketing, multi-channel listings management, and more. Staff members can conduct sentiment analysis to compile and identify positive or negative reviews.

Read more about Blue Zone

Users also considered
Opinaê logo

Customer satisfaction solution

learn more
Opinaê is an application that allows businesses to conduct customer satisfaction and NPS surveys via tablet, kiosk, and smartphone. It is ideal for measuring customer or patient experience in clinics, laboratories, and hospitals. The app enables businesses to closely monitor their customers' experiences.

Read more about Opinaê

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Pypestream logo

Cloud-based messaging and conversational AI platform

learn more
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

Read more about Pypestream

Users also considered
ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

learn more
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Read more about ClientZen

Users also considered
QaizenX logo

Listen - Act - Improve

learn more
QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

Read more about QaizenX

Users also considered
MyFeelBack logo

Turn customer feedback into business opportunities

learn more
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Read more about MyFeelBack

Users also considered
Alterna CX logo

Experience Management Platform

learn more
Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

Read more about Alterna CX

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
AppFollow logo

Understand and elevate your app’s reputation.

learn more
AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

Read more about AppFollow

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
Surveyed logo

Review management and market research software

learn more
Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

Read more about Surveyed

Users also considered
WizVille logo

All-in-one customer feedback management platform

learn more
Mesurez et améliorez la satisfaction de vos clients en temps réel, à toutes les étapes du parcours client.

Read more about WizVille

Users also considered
Churnfree logo

Customer retention platform

learn more
Churnfree is a customer retention platform specifically designed to stop churn, ensuring long-term customer relationships for businesses. It allows users to build personalized cancellation flows to win back customers, collect customer insights to avoid churn, retain customers longer by pausing subscriptions, provide custom discounts and offers to boost retention rates, and manage churn across multiple websites and brands from a single dashboard with actionable insights.

Read more about Churnfree

Users also considered
Kapiche logo

Feedback analytics platform

learn more
Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

Read more about Kapiche

Users also considered
licili logo

AI-powered text analysis tool for customer feedback

learn more
licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

Read more about licili

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
PrediCX logo

Machine learning labelling engine

learn more
PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

Read more about PrediCX

Users also considered