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Top Rated Customer Success Software with Public administrations - Page 6

Last updated: September 2026

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152 software options

eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

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Method CRM logo

CRM that adapts to your business, not the other way around

Method CRM extends QuickBooks with customizable lead-to-payment workflows. Manage customers, sales, operations, invoices, and payments in one system with real-time QuickBooks sync. Built for manufacturing, distribution, construction, field service, and more.

Read more about Method CRM

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Baton logo
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Cloud-based project management and tracking software

Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

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invido logo
(0)

Video Platform For Businesses

A cloud-based platform that helps businesses send personalized videos to prospects, customers, or partners.

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Zowie logo
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Cloud-based AI customer service agent for enterprises

Zowie is a set of customer success tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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Velaris logo
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AI platform for managing customer success teams

Customer Success Platform for B2B SaaS companies, unifying customer data, automating workflows, and enabling proactive engagement. With powerful integrations, real-time health scoring, and enterprise-grade security, Velaris helps reduce churn, drive growth, and scale Customer Success across the entire lifecycle.

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ProsperStack logo
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Software for automating & enhancing the customer acquisition

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. It helps subscription businesses learn why customers leave so they can make informed product, pricing and remarketing decisions. It provides exit surveys, offers and deflections, segmentation, and AB testing capabilities to optimize customer retention.

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RevGain logo
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AI-driven customer success platform

RevGain Customer Success Platform combines AI-driven insights with engagement tools to help businesses manage customer relationships throughout their journey. The platform offers features for onboarding, account health monitoring, risk management, and renewal automation to enhance customer retention. It provides comprehensive solutions for tracking customer satisfaction metrics and identifying expansion opportunities while supporting advocacy development.

Read more about RevGain

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Walnut.io logo
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Sales experience platform for B2B teams

Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

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TypingDNA ActiveLock logo

Customer identity and access management

ActiveLock continuously authenticates the workforce by the way they type to ensure only authorized users are accessing company endpoints. To secure the workforce, cybersecurity teams trust TypingDNA ActiveLock to ensure no one other than the authorized employee can ever access company devices, especially in remote environments.

Read more about TypingDNA ActiveLock

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atEaseAI logo
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The AI-Powered System of Execution for Post-Sales Teams.

atEaseAI helps B2B teams automate customer success by analyzing customer signals and executing actions like follow-ups, engagement, and risk mitigation. With flexible control modes—Human Approval, Custom Control, and Full Autonomy—it ensures both efficiency and trust in execution.

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Lifetime Analytics logo
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Leverage explainable AI to identify customer clusters

Lifetime Analytics enables telecom operators to streamline the customer value maximization (CVM) process with a churn and upsell/cross-sell opportunity AI that generates root-cause explanations in natural language.

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Forward logo
(0)

Drive your deals forward. Effortlessly.

Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

Read more about Forward

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ConfirmKit logo
(0)

User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

Read more about ConfirmKit

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Hook logo
(0)

Cloud-based AI agent platform for B2B SaaS CS teams

Hook is a cloud-based AI agent platform for B2B SaaS Customer Success teams that predicts churn and expansion opportunities.

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Ascendr logo
(0)

SaaS Customer onboarding platform

SaaS Customer onboarding platform

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ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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EverAfter logo
(0)

Cloud-based digital customer success platform for B2B

Cloud-based, no-code B2B customer success platform for CSMs and RevOps teams, offering AI-powered hubs and engagement tracking.

Read more about EverAfter

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Gainsight Customer Success logo

Cloud-based customer success platform for B2B teams

Gainsight Customer Success is a cloud-based CS platform consolidating health scores, usage data, renewals, and AI-driven expansion.

Read more about Gainsight Customer Success

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Komiko logo
(0)

AI-based customer success solution for Salesforce & Dynamics

Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks

Read more about Komiko

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ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Adaptive Pulse logo
(0)

NLP-enabled predictive analytics platform

Adaptive Pulse helps businesses identify at-risk and expansion customers for B2B SaaS companies. Using NLP and predictive analysis, Adaptive Pulse analyzes internal and external data sources, including structured and unstructured data to provide unified customer views.

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