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Customer Success
Page 2

Customer Success Software for Public Administrations (2026) - Page 2

Last updated: February 2026

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1 filter applied

Features

Support Ticket Management(19)

Reporting/Analytics(42)

Real-Time Notifications(24)

Client Portal(11)

Access Controls/Permissions(27)

Integrated with

Jira(13)

Zoho CRM(9)

Salesforce Sales Cloud(13)

HubSpot CRM(20)

Aircall(6)

Pricing model

Free(16)

Open Source(1)

Free Trial(26)

One Time License(1)

Subscription(38)

Devices supported

Mac(22)

iPad(15)

Android(16)

Linux(16)

Web-based(43)

iPhone(17)

Windows(25)

Organization types

Small Business(40)

Non Profit(38)

Large Enterprises(37)

Public Administrations

Freelancers(26)

Mid Size Business(40)

User rating

All Reviews

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43 software options

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Email Meter Enterprise

4.8

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve response times, monitor SLAs, and boost revenue

Email Meter Enterprise is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Email Meter Enterprise

Users also considered

Emojot

4.7

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one platform for customer-centric transformation

Emojot is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about Emojot

Users also considered

USU Knowledge Management

4.8

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Knowledge Management Platform for Customer Service

USU Knowledge Management is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about USU Knowledge Management

Users also considered

TaskRay

4.4

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer Onboarding Success in Salesforce

TaskRay is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about TaskRay

Users also considered

CustomerGauge

4.8

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management platform for B2B companies

CustomerGauge is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about CustomerGauge

Users also considered

Stames

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer service & team communication S

Stames is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Stames

Users also considered

Chameleon

3.9

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Product tour and survey creation for new user onboarding

Chameleon is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about Chameleon

Users also considered

SightMill

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Net Promoter Score (NPS) survey platform

SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about SightMill

Users also considered

Quidget

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Handle up to 80% of Tier-1 support with AI

Quidget is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Quidget

Users also considered

Gnatta

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement tool for omnichannel communication

Gnatta is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Gnatta

Users also considered

Blue Note Systems

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CRM software to manage leads, sales, quotes & campaigns

Blue Note Systems is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Blue Note Systems

Users also considered

Churn Assassin

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Churn prediction system

Churn Assassin is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about Churn Assassin

Users also considered

SAAS First

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Chatbot Transforming Your Customer Support

SAAS First is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about SAAS First

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

DVSAnalytics Workforce Optimization is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about DVSAnalytics Workforce Optimization

Users also considered

Kapta

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Key account management software

Kapta is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk.

Read more about Kapta

Users also considered

Techtouch

(0)

Master your system with TechTouch

Techtouch is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Techtouch

Users also considered

CustomerX

(0)

Digital solution with resources for customer satisfaction.

CustomerX is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about CustomerX

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame Engage is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about ReFrame Engage

Users also considered

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