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Top Rated Social CRM Tools Software with Live chat - Page 2

Last updated: September 2026

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41 software options

Hibot logo

Conversational AI platform

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Spoki logo

Helps businesses to communicate with clients via WhatsApp

Spoki is a marketing automation platform that allows businesses to leverage the Whatsapp channel to optimize its business operations
This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales

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Zendesk Suite logo

AI powered customer service across all channels

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing.

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Locobuzz logo

Cloud-based AI customer experience platform

Locobuzz is a cloud-based AI CX platform unifying social listening, omnichannel digital care, competitive benchmarking, and analytics.

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CoPilot AI logo

Cloud-based LinkedIn sales automation for B2B teams

CoPilot AI is a cloud-based LinkedIn outbound sales automation platform using coordinated AI agents to handle prospecting, messaging.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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SocialPilot logo

Social Media Scheduling & Analytics Tool for SMBs & Agencies

Social media management platform for agencies and teams covering scheduling, AI content creation, social inbox, analytics, white-label reporting, and client collaboration across 10 networks.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a cloud and on-premises workspace platform combining CRM, project management, team communication, HR tools, and website.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

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YETI logo
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AI-powered WhatsApp automation for modern businesses

Yeti is an AI-powered automation platform that helps businesses manage WhatsApp, Instagram, Facebook, and website conversations, automate customer interactions, run campaigns, and streamline sales and support from one platform.

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SeoToaster CRM logo
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Cloud CRM & sales automation software

SeoToaster CRM is a cloud CRM & sales automation software which enables enterprises to launch campaigns, get insights into prospects and customers, and manage & market to leads with email tracking and leads nurturing automation, social marketing tools, a landing page builder, and more

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