My overall experience with SocialPilot is very good.
SocialPilot's ability to bulk schedule content is a giant time-saver. When you have the ability to write everything out on a spreadsheet and then upload into the platform with the click of a button, having all of your content in the right place, on the right date and the right time, that, my friend, is magic! -it's peace-of-mind. Having that feature plus an intuitive dashboard that was friendly to the new and intermediate user is a recipe for success. Lastly, SP is on the forefront of advancements and new technology. This is evident by the partnership thye have with TikTok that allows SP to schedule TT videos.
I don't see very many cons. I used SocialPilot during the trial phase and seemed to like everything I saw.
Thanks for leaving us such a wonderful review. We are thrilled that you loved our bulk Scheduling feature and called it a "magic"; our staff will be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Likelihood to recommend: 9/10
I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!
In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.
The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.
Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.
Likelihood to recommend: 8/10
At first I loved it, then I saw that it just didn't do what I needed it to do or expected it to do. Even as a paying client, there were constant problems with the app crashing while in the middle of trying to compose visual posts.
I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.
The app contstantly crashed or would not bring up photos. There was no way to go back to edit a visual post, you have to start completely from scratch. Many times, my scheduled posts wouldn't post. If editing a verbal post after you schedule it to go on multiple accounts, you had to make the edit for each of the accounts. A lot of time was spent editing one post for 3 different accounts. The visual posts also weren't compatible with instagram as far as size goes. So, I had to cut out much of many of the pictures because they were too big for instagram
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better.
Please feel free to reach out to email@example.com. We want the opportunity to investigate your feedback further and would love to make things right if you give us another chance.
Likelihood to recommend: 0/10
SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.
There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension.
The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite). However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates. Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually.
We're thrilled you enjoyed the "Post Recycling" feature; we like making our customers happy at SocialPilot! Thanks for leaving the positive review. I hope to see you again soon.
Likelihood to recommend: 8/10
I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.
Nothing I don't dislike , they are upgrading the software all the time.
Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Likelihood to recommend: 10/10
Professional: $30 /month
Small Team: $50/month