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Belsmart Logo

Cloud based omni-channel contact center software

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Belsmart - 2026 Pricing, Features, Reviews & Alternatives

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Belsmart overview

What is Belsmart?

Beltalk Contact Center Software is a robust and feature-rich solution designed to enhance the productivity and performance of sales and support teams. The software offers a range of capabilities to increase contact rates, improve customer experiences, and streamline operations.

The platform supports an omni-channel approach, enabling seamless communication across multiple channels such as voice, email, chat, WhatsApp, and social media. Agents can access a unified desktop interface, allowing them to manage all interactions from a centralized location. The software also integrates with a wide range of third-party applications and systems, including CRM platforms, to optimize workflow efficiency and enhance the overall customer experience.

Beltalk Contact Center Software is available in cloud-based, hybrid, and on-premise deployment options, providing businesses with the flexibility to choose the solution that best fits their needs and resources. The platform's scalability caters to teams of all sizes, from small to large, with features such as multitenancy, white labeling, and clustering capabilities for larger operations. The software offers robust security measures, including anti-DDoS protection and firewall integration, ensuring the safety and integrity of customer data.

Key benefits of using Belsmart

  • Integrates with CRM systems to improve workflow efficiency and enhance customer experience.
  • Supports omnichannel communications like voice, email, chat, and social media for seamless experiences.
  • Offers flexible deployment options including cloud, hybrid, and on-premise.
  • Comes with a smart dialer platform with automation and integrations.
  • Scales from small teams to large contact centers.
  • Starting price

    20per user /
    per month

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    Belsmart’s user interface

    Ease of use rating:

    Belsmart reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Belsmart's features

    Activity dashboard
    Activity tracking
    Agent interface
    Alerts/Notifications
    API
    Auto-Dialer
    Automated routing
    Automatic call distribution
    Blended call center
    Call center management
    Call list management
    Call logging
    Call monitoring
    Call recording
    Call reporting
    Call routing
    Call scripting
    Call tracking
    Call transfer
    Call whispering
    Callback scheduling
    Caller id
    Campaign management
    Chat/Messaging
    Computer telephony integration
    Contact database
    Contact management
    CRM
    Customer history
    Dashboard
    Data import/export
    Inbound call center
    IVR
    Manual dialer
    Monitoring
    Multi-Channel communication
    Outbound call center
    Performance management
    Predictive dialer
    Progressive dialer
    Queue management
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Real-Time reporting
    Reporting & statistics
    Reporting/Analytics
    Social media integration
    Third-Party integrations
    Voice mail

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    Belsmart pricing

    Value for money rating:

    Starting from

    20

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Belsmart price and value

    Value for money rating:

    Belsmart integrations (5)

    Belsmart support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    Live Online
    Documentation
    Videos

    Belsmart FAQs

    Q. What type of pricing plans does Belsmart offer?

    Belsmart has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Belsmart?

    Belsmart has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does Belsmart support?

    Belsmart supports the following languages:
    English


    Q. Does Belsmart offer an API?

    Yes, Belsmart has an API available for use.


    Q. What other apps does Belsmart integrate with?

    Belsmart integrates with the following applications:
    Zoho CRM, Telnyx Suite, Zapier, Freshdesk, Zoho CRM Plus


    Q. What level of support does Belsmart offer?

    Belsmart offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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