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Blackbaud Raiser's Edge NXT
5
189
4
169
3
44
2
8
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud fundraising and relationship management for nonprofits
Table of Contents
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Blackbaud Raiser's Edge NXT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Blackbaud Raiser's Edge NXT overview
Based on 417 verified user reviews
What is Blackbaud Raiser's Edge NXT?
By industry, Blackbaud Raiser's Edge NXT reviewers are most commonly professionals in hospital & health care (19%). The most frequent use case cited is nonprofit CRM (48% of reviewers).
What do users say about Blackbaud Raiser's Edge NXT pricing?
Some users report that bundled features offer good value and justify the price, but many reviewers indicate the product is expensive, with high costs for extras. Users say the pricing structure is confusing and ongoing increases are a drawback.
Starting price
Pros & Cons
Donor Management
Features
Fundraising
Training and Learning Curve
Database View
Customer Support
Blackbaud Raiser's Edge NXT’s user interface
Blackbaud Raiser's Edge NXT pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.1
Ease of use
3.9
Customer support
4.1
Reviews sentiment
What do users say about Blackbaud Raiser's Edge NXT?
By industry, Blackbaud Raiser's Edge NXT reviewers are most commonly professionals in hospital & health care (19%). The most frequent use case cited is nonprofit CRM (48% of reviewers).
Select to learn more
Who uses Blackbaud Raiser's Edge NXT?
Based on 417 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Blackbaud Raiser's Edge NXT's key features
Most critical features, based on insights from Blackbaud Raiser's Edge NXT users:
All Blackbaud Raiser's Edge NXT features
Features rating:
Blackbaud Raiser's Edge NXT alternatives
Blackbaud Raiser's Edge NXT
Starting from
No pricing info
DonorPerfect
Starting from
119
Per month
Donorbox
Starting from
150
Per month
Bloomerang
Starting from
125
Per month
Blackbaud Raiser's Edge NXT integrations (1)
Integrations rated by users
We looked at 417 user reviews to identify which products are mentioned as Blackbaud Raiser's Edge NXT integrations and how users feel about them.
Integration rating: 5.0 (5)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 4.0 (3)
Integration rating: 4.0 (2)
“Access to query lists for communications.”
Jayne O.
Digital communications technology specialist
Integration rating: 4.0 (1)
“After an event, attendees and purchases or donations are downloaded into RE”
Maureen D.
Research
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“Integration with Vanillasoft is critical because it keeps all lead data organized and up to date. Close O Matic ensures every interaction is captured, so our team has full visibility and can follow up effectively.”
“vanilla soft reports constituent contacts and data regarding campaigns donations, and donor gateway for payment processing.”
Alma R.
Sales Manager
Blackbaud Raiser's Edge NXT customer support
What do users say about Blackbaud Raiser's Edge NXT customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Blackbaud Raiser's Edge NXT customer support.
A fair number of users praise Blackbaud Raiser's Edge NXT support for being responsive, knowledgeable, and available through multiple channels.
Multiple users highlight that support staff are willing to walk users through issues and provide helpful training and resources.
A number of users report long wait times, slow responses, and difficulty reaching customer support, especially by phone.
Multiple users mention inconsistent support quality, with some feeling issues are unresolved or only directed to self-help resources.
Support options
Training options
To see what individual users say about Blackbaud Raiser's Edge NXT's customer support, check out the review snippets below.
“Our assigned Blackbaud customer success manager seems to change every 6 months - sometimes more than that.”
Beverly S.
Development Coordinator
“The customer service wasn't great and the company didn't work with me on the contract I inherited from the previous administration of our organization.”
Chase T.
President and CEO
“Additionally, the support system is really lacking.”
Beverly S.
Development Coordinator
Blackbaud Raiser's Edge NXT FAQs
Raiser’s Edge NXT is a cloud based fundraising & donor relationship management software designed to cater the needs of small and midsize nonprofit organizations that offers donor management, contact management, database management and automatic payment functionalities within a single solution. The campaign management functionality of Raiser's Edge NXT enables marketers to send analytics driven campaigns, collect online donations, initiate crowdfunding efforts and measure campaign performance. The donor management functionality of the software enables users to remotely track and manage the performance of the portfolio and pipelines, track multiple touchpoints, assign actions, find major donors and estimate how much to request from them. Raiser's Edge NXT's features include database management to help users keep their organizational data clean and accurate whilst data enrichment services help users automatically update contact information. This in turn helps users to reduce their campaign bounce rates. With the help of customized reporting and dashboards to accurately track the health of the organization’s fundraising efforts, users gain a complete view of all their fundraising activities and are better equipped in making decisions regarding their donor management practices.
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