Book It Now Pricing, Features, Reviews & Comparison of Alternatives

Book It Now

Reservation, marketing, and analytics software

5.0/5 (6 reviews)

Book It Now overview

What is Book It Now?

Book It Now is a cloud-based reservation solution designed to help the B&B industry manage reservations from mobile devices across multiple locations. It lets users create custom coupons and gift certificates for increasing customer retention and loyalty.

Key features of Book It Now include customer support, room booking management, promotions management, booking notes, third party booking, and payment processing. Teams can store guest information in a unified repository including phone numbers, secondary email addresses, previous stays, spouse names, and special notes such as birthdays/anniversaries. The drag-and-drop interface allows users to change booking details according to individual requirements and automatically calculate the updated charges.

Book It Now comes with a text messaging functionality for confirming/altering reservations and users can send email reminders in advance with custom logos and notes. Users can generate interactive reports with yield graphs to facilitate decision making for improving business performance.

Pricing

Starting from
$39.95/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Book It Now screenshot: Book It Now reservation calendar screenshotBook It Now screenshot: Book It Now shareable link screenshotBook It Now screenshot: Book It Now B&B information screenshot

Book It Now reviews

Excellent
6

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.8
  5.0
Drue Fergison

Must Try It!

Used weekly for 1-2 years
Reviewed 2020-07-06
Review Source: Capterra

My experience has been wonderful. With [SENSITIVE CONTENT HIDDEN] travelling to our town for training, and participating in a webinar for more training, I feel that they go the extra mile. Being a smaller inn that uses fewer of the capabilities, I've never been made to feel that I am "less important" than larger inns who pay for more capabilities.

Pros
Standing very much above others, in my opinion, is the amazing customer service associated with the software. I am also impressed by their constant updating, responding, improving of their product based on changing situations (COVID) and customers' feedback. They have a really great can-do attitude. I also like how they explain the implications of some of the set-up in terms of their impact on broader policies/customer service, and in relation to industry norms (i.e., they see their product as part of an ecosystem, not as an isolated standalone). And their training is wonderful, fluid, and timely.

Cons
There are a few small areas where I believe things are perhaps a bit counter-intuitive or clunky. However, these are far offset by the wonderful and personal customer service, the constant successful efforts at improvement, and the flexibility to actually make these changes and listen to customers directly. In addition, I really do think that this is a fine software, actually, as it is more than my business personally needs and is very cost-effective. I feel that I am paying for what I use and need, and that, should I so choose, I have the option to pay more and get more. I like this a la carte approach a lot.

Response from Impactiv


Thanks Drue for taking the time to give such a thoughtful review of our product. I think it will help others when making their booking engine software choice. I know that the demise of your Webervations system forced you to change software, but it sounds like it was a positive change for you.

It has been our pleasure to serve you and the Lanesboro lodging community.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Speed

An Excellent Reservation System

Used daily for 6-12 months
Reviewed 2019-09-17
Review Source: Capterra

My experience with the Book It Now team has been excellent. They go the extra mile to make sure you know how the software works, and are readily available after that to assist you, should a problem arise. It is the best customer support I have ever experienced from a software company.

Pros
After having used Rezovation Property Management system for seven years (a system that I very much liked... but they were purchased by Eviivo and the product was discontinued) I was very particular about what I wanted in a "new" reservation system. Thankfully, I discovered Book It Now, which I absolutely love!!! The system is very user friendly, and the customer service outstanding. I could not be happier with this product, and would recommend it, without hesitation, to any innkeeper.

Cons
There is nothing to dislike about this wonderful software. It is outstanding!

Response from Impactiv


Thank you for the nice comments John. We are happy to be of service to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lory Prestidge

I love Book-It-Now (a.k.a. Inn Keepers Advantage)

Used daily for 1-2 years
Reviewed 2020-07-28
Review Source: Capterra

I was able to solve my reservation system problem when I lost the other system. We choose to only use the basics of this system for now and look forward to using more of the features they offer in the future. I am very grateful that I was able to find Book It Now because it was exactly what I was hoping for at the right price. After I got used to using this new system, I absolutely love it. I found many others that were a lot higher in price with features I didn't need.

Pros
Awesome customer service!!! Ease of use overall, the way the reservations are laid out on the board and the price - is what we can afford! Being able to hook into other OTA's and have one calendar is very helpful. Also being able to hook into a different credit card company at a lower price and integrate it with our reservation system is wonderful as well. I really like the nice way it integrates into our website and has a ease of use for our guests to make a reservation. Also I love the text service as well.

Cons
I don't feel there are any cons. Haven't found any yet and this is my second year of using this system. In the beginning I found it a little hard to learn at first. However, I think that is my fault coming from a real bare bones basic reservation system into a much better reservation system. However now that I am comfortable, I hope I never have to find another reservation system again. This is it!

Response from Impactiv


Lory, Thanks so much for your positive feedback. We are happy to hear that the Book It Now system is contributing to your current success. I know that changing systems can be a challenge, but it sounds like your transition turned out well.

Best wishes for a successful season.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vance Bente

Book it Now and InnKeeper's have been a key factor in our current success...absolutely essential

Used daily for 2+ years
Reviewed 2018-04-15
Review Source: Capterra

I guess learning about this sort of software?

Pros
Apart from it being very user friendly and thorough its features save me an enormous amount of time as it is programmable to launch a number of needed communications automatically. The software syncs well with the key on-line travel agents and email platforms and provides key management reports for business operations. As newcomers to the hospitality industry we have benefited greatly from the depth and breath of this software. But, perhaps most importantly, when we stumble or our ignorance catches up with us the team at Innkeeper's are always there to explain, walk-us through the correction, or in many cases - respond with "Let us fix that for you!" This is an extraordinary value for the service provided

Cons
As we any software there is a learning curve - steeper for those of us that are new to hospitality than others - at the present time we cannot identify anything we dislike

Response from Impactiv


Thanks Vance for the great review. We are delighted to be a part of your success.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gar Simers

Great product ~ fantastic support

Used daily for less than 6 months
Reviewed 2020-02-20
Review Source: Capterra

Pros
No down time; ease of set-up and use. Support has been amazing ~ timely, available and information is clearly presented. I have spoken to their support teams many times (a dozen or more), not because of system problems, but working hard to leverage the system capabilities. Reports are also easy to generate so that we can track bookings, taxes, inventories etc...

Cons
Took a little longer to set up and go live than we had wished - perhaps because of our communication and logistics with OTA's. Quickbooks synching would be nice as well.

Response from Impactiv


Gar, Thanks so much for your review. We really appreciate your feedback and look forward to helping you in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Book It Now pricing

Starting from
$39.95/month
Pricing options
Subscription
View Pricing Plans

Pricing is available on a monthly subscription basis, depending on the number of rooms, starting at $39.95 per month for up to 3 rooms. Add $5 for each increment of 3 rooms.

Book It Now features

Customizable Branding
Reporting & Statistics

API (223 other apps)
Activity Dashboard (119 other apps)
Alerts / Escalation (76 other apps)
Automatic Notifications (105 other apps)
CRM Integration (91 other apps)
Chat (206 other apps)
Email Integration (103 other apps)
Instant Messaging (102 other apps)
Knowledge Base Management (105 other apps)
Monitoring (110 other apps)
Multi-Channel Communication (110 other apps)
Multi-Language (75 other apps)
Real Time Monitoring (77 other apps)
Social Media Integration (88 other apps)
Support Ticket Management (80 other apps)
Surveys & Feedback (90 other apps)
Third Party Integration (150 other apps)
Workflow Management (83 other apps)

Additional information for Book It Now

Key features of Book It Now

  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Online Booking
  • Payment Processing
  • Rate Management
  • Room Booking Management
  • Third Party Booking
View All Features