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Chatra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel messaging built for businesses, big and small
Table of Contents
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Chatra - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Chatra overview
What is Chatra?
Your live chat and chatbot solution to drive conversations and turn web visitors into customers. Create efficient communication, increase engagement, drive more leads and deliver an amazing customer experience. Chatra will soon be merging with Sendinblue. Additional Chatra reviews found there.
Who uses Chatra?
Reviews for Chatra come from a wide variety of industries, including retail (11% of reviewers), computer software (7%), and internet (7%). The most frequent use case for Chatra cited by reviewers is live chat (100% of reviewers).
What do users say about Chatra pricing?
Most users consider Chatra to offer strong value for money, especially praising the generous free version and flexible pricing. However, some users report limitations in the free plan and feel paid options can be costly for certain needs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Messaging
Assistance
Affordability
Stability
Contactability
Alerts
Chatra’s user interface
Chatra pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Chatra?
Users say Chatra makes it easy to engage website visitors and provide real-time support, with features like proactive chat, conversation history, and multi-device compatibility. They find the interface clean and intuitive, and appreciate integrations with platforms like Shopify, Help Scout, and Facebook Messenger. Many mention the free plan is helpful for small businesses, though some wish for more features without upgrading.
Reviewers report that Chatra improves customer communication and increases conversions, but note occasional bugs, mobile app limitations, and delays in email notifications. They feel it streamlines workflows, but some mention pricing concerns for larger teams or advanced functionality.
Select to learn more
Who uses Chatra?
Based on 452 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Chatra's key features
Most critical features, based on insights from Chatra users:
All Chatra features
Features rating:
Chatra alternatives
Chatra
Starting from
21
/user
Per month
LiveChat
Starting from
24
Per month
LiveAgent
Starting from
15
Per month
Salesforce Service Cloud
Starting from
25
Per month
Chatra pricing
Pricing plans
Pricing details:
User opinions about Chatra price and value
Value for money rating:
Of 96 reviews that provide robust commentary on Chatra's price and value, 80% mention it in a positive light.
Most users consider Chatra to offer good value for money, particularly highlighting its free version, which includes a substantial amount of functionality suitable for small businesses and startups. They appreciate the ability to test the platform for free before committing to a paid plan, with some noting that the free trial includes full functionality. Reviewers indicate that the free version is robust enough to handle basic needs, and the pricing for paid plans is seen as attractive and flexible, catering to different business sizes and budgets. Users think the software is dependable and easy to configure, making it a cost-effective solution.
However, some users report limitations in the free version, such as restricted user access, lack of certain integrations, and missing features like saving replies or live-writing visibility. Some reviewers feel that the pricing for paid plans can be steep and may not fit all business models, with a few expressing concerns about the cost-effectiveness compared to competitors. Users also mention that the free trial period might not be long enough to fully evaluate the software's benefits. Despite these drawbacks, many users find the overall value for money to be satisfactory, especially for smaller businesses.
, and
To see what individual users think of Chatra's cost and value, check out the review excerpts below.
Shane B.
Breakpack Orderfiller
Trisha M.
Loan Coordinator
Chatra integrations (11)
Top integrations
Chatra support options
Typical customers
Platforms supported
Support options
Training options
Chatra FAQs
Chatra has the following pricing plans:
Starting from: $21.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Chatra?
Use one inbox to communicate across channels
Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.
See who's on your website
Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.
Boost sales
Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.
Use chatbots to do routine work for you
Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Get mobile apps and chat anywhere
Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.
Q. Who are the typical users of Chatra?
Chatra has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Chatra support?
Chatra supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Chatra support mobile devices?
Chatra supports the following devices:
Android, iPad, iPhone
Q. Does Chatra offer an API?
No, Chatra does not have an API available.
Q. What level of support does Chatra offer?
Chatra offers the following support options:
Chat
