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Chatra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel messaging built for businesses, big and small
Table of Contents
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Chatra - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Chatra overview
Based on 452 verified user reviews
What is Chatra?
Reviews for Chatra come from a wide variety of industries, including retail (11% of reviewers), computer software (7%), and internet (7%). The most frequent use case for Chatra cited by reviewers is live chat (100% of reviewers).
What do users say about Chatra pricing?
Most reviewers indicate that Chatra offers strong value for money, especially for startups, due to its generous free plan and flexible upgrade options. However, some users report that key features are restricted and paid plans can be costly.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Chat Functionality
Response and Reply
Customer Support
Pricing
Features
Chatra’s user interface
Chatra pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Chatra?
Reviews for Chatra come from a wide variety of industries, including retail (11% of reviewers), computer software (7%), and internet (7%). The most frequent use case for Chatra cited by reviewers is live chat (100% of reviewers).
Select to learn more
Who uses Chatra?
Based on 452 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Chatra's key features
Most critical features, based on insights from Chatra users:
All Chatra features
Features rating:
Chatra alternatives
Chatra
Starting from
21
/user
Per month
Starting from
No pricing info
Slack
Starting from
No pricing info
Text Request
Starting from
No pricing info
Chatra pricing
Pricing plans
Pricing details:
User opinions about Chatra price and value
Value for money rating:
Of 114 reviews that provide robust commentary on Chatra's price and value, 80% mention it in a positive light.
Most reviewers indicate that Chatra offers strong value for money, especially for startups and small businesses, due to its generous free plan that includes many essential features. They appreciate being able to test the platform with a free account or free trial, which allows them to assess its suitability before committing to a paid plan. Users think the free version provides enough functionality for basic customer support and like that advanced features are available as their business grows. Reviewers appreciate the flexibility to upgrade as needed and feel the paid plans are fairly priced relative to the benefits and features provided. Some users say the free trial includes full functionality, making it easier to evaluate the software. Most reviewers indicate that the ability to scale from a free to a paid plan is a significant advantage.
However, some users report that the free version is limited, allowing only one user at a time and lacking certain integrations and features such as file sharing, saved replies, and live typing view. Some reviewers find the cost of the paid plans or per-agent pricing too high for small operations or those with limited budgets. A few users feel that too many features are locked behind paid plans, and some wish the free trial period were longer. Some reviewers find the upgrade necessary to access core functionalities.
, and
To see what individual users think of Chatra's cost and value, check out the review excerpts below.
Shane B.
Breakpack Orderfiller
Trisha M.
Loan Coordinator
Chatra integrations (11)
Top integrations
Chatra support options
Typical customers
Platforms supported
Support options
Training options
Chatra FAQs
Chatra has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Chatra used for?
Your live chat and chatbot solution to drive conversations and turn web visitors into customers. Create efficient communication, increase engagement, drive more leads and deliver an amazing customer experience. Chatra will soon be merging with Sendinblue. Additional Chatra reviews found there.
Q. What are the benefits of using Chatra?
Use one inbox to communicate across channels
Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.
See who's on your website
Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.
Boost sales
Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.
Use chatbots to do routine work for you
Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Get mobile apps and chat anywhere
Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.
Q. What languages does Chatra support?
Chatra supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Chatra support mobile devices?
Chatra supports the following devices:
Android, iPad, iPhone
Q. Does Chatra offer an API?
No, Chatra does not have an API available.
Q. What level of support does Chatra offer?
Chatra offers the following support options:
Chat
