App comparison
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Chatra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel messaging built for businesses, big and small
Chatra Alternatives & Competitors (2026)
Top 5 free alternatives

Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world


0.6
Value for money
Starting price
0.1
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5

LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales


0.1
Value for money
Starting price
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools


0.4
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


0.2
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5

USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect


0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.2
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.3
Value for money
Starting price
0.3
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.1
Value for money
Starting price
Functionality
AI/Machine Learning
N/A
Reporting/Analytics
N/A
Multi-Language
N/A
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Meeting Notes
5/5
Lock Meetings
5/5
Chatbot
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.4
Value for money
Starting price
0.2
Functionality
For Sales/Marketing
5/5
Activity Dashboard
5/5
Customer Segmentation
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.1
Value for money
Starting price
0.3
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.1
Value for money
Starting price
0.1
Functionality
Third-Party Integrations
5/5
Real-Time Monitoring
5/5
Mobile Access
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


4.6
Value for money
Starting price
0.5
Functionality
On-Demand Communications
N/A
Mobile Access
N/A
Help Desk Management
N/A
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.4
Value for money
Starting price
Functionality
Multi-Channel Communication
N/A
Reporting/Analytics
N/A
Video Conferencing
N/A
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.2
Value for money
Starting price
0.3
Functionality
Screen Sharing
5/5
Live Chat
4/5
Transfers/Routing
4/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.4
Value for money
Starting price
0.5
Functionality
Content Sharing
N/A
Communication Management
N/A
Onboarding
N/A
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


4.6
Value for money
No pricing info
Starting price
4.5
Functionality
Activity Dashboard
N/A
Survey/Poll Management
N/A
Feedback Management
N/A
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.5
Value for money
Starting price
0.1
Functionality
Multi-Channel Communication
5/5
Real-Time Notifications
5/5
Collaboration Tools
4.5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5


0.3
Value for money
Starting price
0.5
Functionality
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Top Features
Transfers/Routing
4.8/5
Real-Time Notifications
4.8/5
Customizable Branding
4.7/5



