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draw.io Logo

Open platform for creating & sharing diagrams

Table of Contents

draw.io - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

draw.io overview

Based on 771 verified user reviews

What is draw.io?

draw.io is a diagram program offering key features such as diagramming, drag-and-drop functionality, and data import/export, among others.

Who uses draw.io?

By industry, draw.io reviewers are most commonly professionals in information technology and services (26%). The most frequent use case for draw.io cited by reviewers is creating diagrams (86% of reviewers).

What do users say about draw.io pricing?

Most reviewers indicate that draw.io delivers outstanding value for money, as they access comprehensive features for free and avoid costly licenses. Some reviewers find advanced features limited, but most feel the free version meets their essential needs.

What are the most popular integrations for draw.io?

The draw.io integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.9 out of 5 for its integration with draw.io) and Confluence (a knowledge management product, 4.7).

Starting price

5 /
per month

Alternatives

with better value for money


Pros & Cons

Diagram Creation

Cloud Storage Integration

Pricing

Web and Desktop Versions

User Account

Customization Options

draw.io’s user interface

Ease of use rating:

draw.io pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(300)
5(468)

What do users say about draw.io?

draw.io is a diagram program offering key features such as diagramming, drag-and-drop functionality, and data import/export, among others.

Select to learn more


Who uses draw.io?

Based on 771 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Computer Hardware
Banking
Others

Use cases

Diagram
Flowchart

draw.io's key features

GetApp's analysis of 44 verified user reviews collected between August 2021 and December 2023 identifies draw.io's most critical features and summarizes user sentiment about those features.

Diagramming

Reviewers appreciate draw.io's diagramming capabilities for their intuitiveness and ease of use. They highlight the variety of available icons and templates, which cater to different needs, from technical diagrams to sales presentations. Users report that creating and customizing diagrams is quick and efficient, though some mention issues with manually fixing lines. They also value the integration with Jira and Confluence, and the ability to save and export diagrams in multiple formats, which enhances collaboration and presentation. Of the 21 draw.io users who gave detailed accounts of their use of Diagramming, 100% rated this feature as important or highly important.


Drag & drop

Users find the drag-and-drop functionality of draw.io highly convenient and user-friendly. They report that it simplifies the process of adding and customizing shapes, text, and other elements on the canvas. Reviewers indicate that this capability improves efficiency and makes creating complex diagrams effortless. They also appreciate the logical and intuitive nature of the drag-and-drop interface, although a few users mention occasional difficulties in selecting and moving elements precisely. Of the 25 draw.io users who gave detailed accounts of their use of Drag & Drop, 96% rated this feature as important or highly important.


Data import/export

Reviewers highlight draw.io's data import/export capabilities as a valuable aspect. They appreciate the ability to export diagrams in various formats, such as PDF, PNG, SVG, and JPEG, and the ease of importing data from different sources. Users mention that this functionality facilitates integration with other tools and platforms, like Google Drive, enhancing workflow efficiency. However, some users note limitations with importing certain file types, such as Visio diagrams, and express a desire for broader compatibility. Of the 20 draw.io users who gave detailed accounts of their use of Data Import/Export, 85% rated this feature as important or highly important.


All draw.io features

Features rating:

Brainstorming
Collaboration tools
Customizable templates
Design management
Flowchart
Gantt/Timeline view
Image library
Mind maps
Network diagram
Organizational charting
Process modeling & designing
Templates
Third-Party integrations
Wiki

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draw.io pricing

Value for money rating:

Starting from

5

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about draw.io price and value

Value for money rating:

To see what individual users think of draw.io's price and value, check out the review snippets below.

“Plenty of shapes are provided via the template library, from room layouts to process mapping.”
Verified reviewer profile picture

Richard B.

Managing Director

“It has a user-friendly interface that allows me to map the entire process flow quickly.”
KW

Ketmanto W.

Application Support Engineer I

draw.io integrations (8)

Integrations rated by users

We looked at 771 user reviews to identify which products are mentioned as draw.io integrations and how users feel about them.

Integration rating: 4.9 (31)

To keep information about proposals

HJ

Hector J.

Account Manager

Integration rating: 4.7 (15)

GitHub logo
GitHub

Integration rating: 4.3 (7)

Integration rating: 4.5 (7)

By embedding OneDrive within Monday.com, documentation becomes part of the workflow rather than a separate activity. Files are uploaded, referenced, reviewed, and updated in real time as work progresses, supporting true end‑to‑end process management.

CH

Corey H.

Senior Manager

Integration rating: 4.8 (6)

Jira logo
Jira

Integration rating: 4.2 (6)

draw.io support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Documentation
Videos
Webinars

draw.io FAQs

Q. Who are the typical users of draw.io?

draw.io has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What is draw.io used for?

draw.io is a free diagramming application that allows users to create and share diagrams within a web browser. The online tool works with G Suite/Google Drive and Dropbox, and is deeply integrated and audit-friendly in Atlassian's Confluence and Jira products. Users can also work on diagrams offline and save locally using draw.io’s desktop app for macOS, Windows and Linux. draw.io provides an intuitive interface with drag & drop functionality, customizable diagram templates, and an extensive shape library. Users are able to create and edit a variety of diagrams including flowcharts, org charts, process diagrams, ER diagrams, UML, network diagrams, and more. draw.io’s rich functionality allows users to track and restore changes, import and export various formats, and automatically publish and share work. BPMN diagrams help users present complex processes and workflows, useful for onboarding new employees, or when a business process needs to be audited. UML diagrams help document all aspects of software engineering projects, whether behavioral or structural. Flow charts can be created using the drag & drop interface, including a variety of shapes to define and depict complex workflows. Mind maps help visually brainstorm concepts or problems by organizing information into related topics, useful for making decisions or preparing a complex document. Network diagrams allow users to visualize their IT infrastructure by creating a detailed illustration of their network with all of its devices. Users can plan the layout of a website or user interface using wireframe models, while mockups help prototype interfaces during application development to optimize their usability.


Q. What level of support does draw.io offer?

draw.io offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk

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