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ePayPolicy Logo

Faster, Easier, Integrated Insurance Payment Services

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ePayPolicy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ePayPolicy overview

Based on 247 verified user reviews

What is ePayPolicy?

ePayPolicy is a payment processing program with key features that include payment processing, electronic payments, online payments, debit/credit card processing, and more.

Who uses ePayPolicy?

By industry, ePayPolicy reviewers are most commonly professionals in insurance (96%). The most frequent use case for ePayPolicy cited by reviewers is payment processing (85% of reviewers).

What do users say about ePayPolicy pricing?

Some users say ePayPolicy offers a transparent fee structure and appreciate the low ACH fees and ability to pass credit card costs to customers. However, some reviewers feel credit card and ACH fees, as well as monthly charges, are excessive.

Starting price

25per feature /
per month

Alternatives

with better value for money


Pros & Cons

Security and Access Control

Email Notifications

Check and Mail Handling

Pricing

Invoicing

ePayPolicy’s user interface

Ease of use rating:

ePayPolicy pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(22)
5(223)

What do users say about ePayPolicy?

ePayPolicy is a payment processing program with key features that include payment processing, electronic payments, online payments, debit/credit card processing, and more.

Select to learn more


Who uses ePayPolicy?

Based on 247 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Banking

Use cases

Payment Processing
Insurance
Commercial Insurance
Integration
Recurring Billing

ePayPolicy's key features

GetApp's analysis of 60 verified user reviews collected between December 2023 and April 2024 identifies ePayPolicy's most critical features and summarizes user sentiment about those features.

Payment processing

Reviewers appreciate ePayPolicy's payment processing capabilities. They report that it eliminates the need for checks, making the process faster and more efficient. Users highlight the ease of sending payment links and the ability to prefill amounts due. They find it secure, reliable, and user-friendly, with instant payment notifications. They say it supports various payment methods, including credit/debit cards and ACH, and helps retain business by simplifying transactions and reducing risks associated with mailing checks. Of the 41 ePayPolicy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

See related user reviews

“It doesn't integrate with our Premium Finance management software so we manually have to input the payments into our system so the client's policy doesn't get cancelled for lack of payment.”
SL

Sandra L.

President

“Our clients appreciate the ability to make payments quickly and easily online, whick has reduced processing time and improved cash flow on our end.”
KC

Kelley C.

Account Executive

“We are definitely increasing the usage and appreciate how much EpayPolicy assist in collecting the payments from the insureds, and how much time it saved from the entire process. Though I'd prefer to have an option to absorb the fees depending on the clients.”
LZ

Luca Z.

Office Manager - Commercial Insurance Specialist

“What I like best is how seamlessly it integrates with our management system, making payment collection fast, secure, and incredibly easy for both us and our clients.”
RD

Rosalie D.

President


Electronic payments

Users report that ePayPolicy's electronic payments save time and enhance efficiency. They indicate that it replaces wires and checks, reducing delays and messiness. Reviewers feel it offers flexibility for clients to pay at their convenience, without visiting the office. They say it is easy to set up and use, with prompt payment processing and instant confirmations. They find it critical for binding coverage and appreciate the increased transaction speed and ease of use for both company and customers. Of the 26 ePayPolicy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.


Online payments

Reviewers highlight the convenience of ePayPolicy's online payments. They report that clients can make payments anytime, even when the office is closed, enhancing business continuity. Users appreciate the secure payment links sent via text or email, simplifying the binding process. They find it user-friendly and efficient, with instant payment notifications. They say it saves time, allows employees to focus on other tasks, and provides a seamless experience for clients who prefer online transactions. Of the 22 ePayPolicy users who gave detailed accounts of their use of Online Payments, 95% rated this feature as important or highly important.


Debit/Credit card processing

Users report that ePayPolicy's debit/credit card processing is essential for their operations. They appreciate the flexibility of accepting various cards, including American Express. Reviewers indicate that it is easy to use, with instant payment confirmations and finalization at the time of transaction. They find it user-friendly and seamless for clients. However, they mention the high processing fees as a drawback, wishing for lower costs. They say the capability is reliable and enhances payment options for clients. Of the 17 ePayPolicy users who gave detailed accounts of their use of Debit/Credit Card Processing, 88% rated this feature as important or highly important.


All ePayPolicy features

Features rating:

Access controls/permissions
Accounting
Accounting integration
ACH payment processing
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Audit management
Batch processing
Billing & invoicing
Broker/Agent portal
Commission calculations
Commission management
Compliance management
Contact management
Credit card processing
CRM
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data security
Dunning management
Email reminders
ETL
Insurance policy management
Integrations management
Invoice management
Invoice processing
Mobile payments
Multi-Period recurring billing
Multiple payment options
Partial payments
Payment fraud prevention
Payment gateway integration
Payment links
PCI compliance
Receipt management
Recurring invoicing
Recurring/Subscription billing
Refund management
Reminders
Reporting/Analytics
Reporting & statistics
Search/Filter
Secure login
Self service portal
Status tracking
Third-Party integrations
Transaction history
Transaction monitoring

ePayPolicy alternatives

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25

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ePayPolicy pricing

Starting from

25

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ePayPolicy price and value

Value for money rating:

Of 29 reviews that provide robust commentary on ePayPolicy's price and value, mention it in a positive light.

Some users say ePayPolicy offers a simple, transparent fee structure and appreciate the low ACH fees and the ability to pass credit card processing costs to customers. Some reviewers find the platform cost-effective compared to other options and like that there are no hidden fees. Users think the service is easy to use and value the clear display of fees for different payment methods. However, some reviewers feel credit card processing fees are too high and indicate that these charges can deter clients from using the service. Some users report that ACH fees and monthly charges also feel excessive.

, and

ePayPolicy integrations (5)

Integrations rated by users

We looked at 247 user reviews to identify which products are mentioned as ePayPolicy integrations and how users feel about them.

Integration rating: 4.9 (8)

This is our day-to-day management system and has the most up to day client details

MW

Marissa W.

Operations Manager

NowCerts logo
NowCerts

Integration rating: 5.0 (5)

The integration wasn't as seamless as I anticipated it would be

VB

Victoria B.

Operations Manager

Integration rating: 4.8 (5)

We haven't played with this feature yet

Verified reviewer profile picture

Amanda M.

Lead Commercial CSR

Other top integrations

ePayPolicy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
Documentation

ePayPolicy FAQs

Q. What is ePayPolicy used for?

ePayPolicy's insurance-built payment platform helps organizations accept payments online to speed up receivables, bind policies faster, and provide a seamless user experience. ePayPolicy provides organizations with a payment page and allows them to add a custom logo and colors in sync with their brand. The centralized dashboard enables administrators to track transactions, access electronic receipts, control user permissions, and check transaction status in real time. Managing general agents (MGAs) can use the batch processing functionality to send electronic commissions and refund checks to agents and partners. ePayPolicy offers an API, which lets businesses integrate the system with several third-party platforms such as FinancePro, Veruna, Jetfile, Novidea, QQCatalyst, Sagitta, and more.

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