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Klara
5
155
4
41
3
8
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient engagement platform
Table of Contents
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Klara - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Klara overview
Based on 211 verified user reviews
What is Klara?
Klara is a patient engagement solution with key features that include HIPAA compliance, appointment management, confirmations and reminders, and more.
Who uses Klara?
By industry, Klara reviewers are most commonly professionals in medical practice (59%). The most frequent use case for Klara cited by reviewers is patient engagement (60% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Communication
Sending Forms
Voicemail
Messaging
Bugs and Issues
Klara’s user interface
Klara pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.8
Customer support
4.5
Reviews sentiment
What do users say about Klara?
Klara is a patient engagement solution with key features that include HIPAA compliance, appointment management, confirmations and reminders, and more.
Select to learn more
Who uses Klara?
Based on 211 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Klara's key features
Most critical features, based on insights from Klara users:
All Klara features
Features rating:
Klara alternatives
Klara
Starting from
No pricing info
Carepatron
Starting from
23
/user
Per month
DocVilla
Starting from
100
/user
Per month
Tebra
Starting from
No pricing info
Klara integrations (7)
Integrations rated by users
We looked at 211 user reviews to identify which products are mentioned as Klara integrations and how users feel about them.
Integration rating: 4.7 (14)
“This is our charting software”
“It is our EMR and was imperative”
Abbey B.
Medical Assistant
Integration rating: 4.3 (7)
“It was rocky getting it connected, but now that it is, seems great.”
Lori B.
Marketing Director
Integration rating: 5.0 (3)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 3.0 (1)
Klara support options
Typical customers
Platforms supported
Support options
Training options
Klara FAQs
Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care. The patient communication features of Klara allow practices to automate patient texting, reducing phone volume and centralizing all communication channels. Patients can reach the practice via text, web chat, and phone, with options to self-schedule appointments and submit forms online without the need for a patient portal. Klara's secure messaging and file sharing capabilities facilitate remote patient-provider connections, while the virtual waiting room and video visits feature enable seamless telemedicine experiences. To enhance provider collaboration, Klara offers intelligent message routing, shared inboxes, and team coordination tools. The platform's workflow automation capabilities help practices reduce administrative tasks and improve patient outreach, from scheduling and appointment reminders to digital intake, instructions, and post-visit follow-ups. Klara's HIPAA-compliant, password-free design ensures secure patient communication while maintaining a user-friendly experience for both patients and healthcare teams.
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