MarketSurge Reviews

Marketsurge comes in at a great price for everything it has. Before you would have had to use at least three services to get the automation, messaging, and crm that you get in one with marketsurge. Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.

It can have a bit of a learning curve if you want to get everything out of all the more advanced features. I’m fairly inexperienced with some of this stuff. They have good videos and good customer service but if you are newer to some of this tech it can take a bit to learn.

MarketSurge has a powerful dashboard with an advance communication management module where I can auto-respond in all campaigns.

MarketSurge could be cheaper in terms of pricing aspect, this would increase the price-performance ratio of MarketSurge according to the other competitors in the market.

Love that I can access and respond to all my leads in one place!

More mobile app functionality so I can access more things on the go

MarketSurge is a highly advance platform that combines email and sms marketing.

Althoguh price per sms is quite reasonable it is little bit high for per SMs especially for specific countries.

Customer support has an extensive knowledge about the product and they definitely go extra mile in order to understand and solve the problem of the customer.

Customer segmentation module should provide opportunity to define more detailed breakdowns in customer segmentation.

I love that all my communication (phone calls, texts, emails) are on one thread with each client or contractor that I work with. I love that I can set up templates and campaigns with automation. I like the task feature. It's great that it integrates with Facebook Messenger as well.

It is a little hard to learn how to use everything it has to offer. An easier user experience would be preferred.

Great features developed specifically for lead interaction management is really helpful.

Does not have some required third party integrations, that would be so beneficial if third party integration scope is increased.

This software helps contact my leads immediately - so that i don't have to be online to respond instantly. Helps me live a life where i don't live by my leads. I would legit be lost without it. 5-20 leads a day - YOU need this product.

I have nothing bad to say about market surge. Perhaps some better notes tracking !

MarketSurge helps us to maintain long term marketing campaigns with our customer base with advance analytics tool that it provides for understanding the after campaign impacts.

It could be better if they would provide access to data via mobile apps since usually in manager side we are mobile and at least to have a glance on the campaigns we would not need to login to management panel via browser.

Everything is in one place, I can talk to people through fb, Instagram, email and text without having to change browsers or apps on my phone. I can give tags, move them in the pipeline and take notes all in one place.

Sometimes the email function is a little funky, my replies will get sent to spam, etc.

Product is easy to use. It allows me to organize and track leads effectively and efficiently.

No cons thus far. Any minor issues I’ve ever experienced are remedied quickly by customer service.

Everything is connected, rather than having to connect every form of contact or losing track of speaking with crossing platforms

No real cons, things are still being developed and they are extremely helpful and responsive in their faebook group

We like that we can communicate and send blast to our contact list with just a few clicks.

Could use the ability to separate business line and cellphone