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ViaSay Logo

Platform that makes customer interactions simple & efficient

Table of Contents

ViaSay - 2026 Pricing, Features, Reviews & Alternatives

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ViaSay overview

What is ViaSay?

ViaSay is a leading Conversational AI and Customer Experience Automation platform. We allow companies to provide simple and efficient interactions to all of their customers at any time.

Key benefits of using ViaSay

- Automate large volumes of customer requests
- Eliminate time-consuming processes
- Optimize use of human resources
- Provide amazing customer experiences

Starting price

2000usage based /
per month

Alternatives

with better value for money

ViaSay’s user interface

Ease of use rating:

ViaSay reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

ViaSay's key features

Most critical features, based on insights from ViaSay users:

Speech recognition
Speech synthesis
Multi-Channel communication
Chatbot
Contextual guidance
Intent recognition

All ViaSay features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
API
Appointment management
Autoresponders
Business process automation
Call center management
Chat Transcript
Chat/Messaging
Code-free development
Communication management
Configurable workflow
CRM
Customer Service Analytics
Customizable branding
Data import/export
Drag & drop
Engagement tracking
For developers
Knowledge base management
Lead capture
Lead qualification
Live chat
Mobile app
Monitoring
Multi-Channel management
Multi-Language
Natural language processing
Performance metrics
Personalization
Pre-Configured bot
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Rules-Based workflow
Search/Filter
Sentiment analysis
SMS messaging
Social media integration
Support ticket management
Surveys & feedback
Template management
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Visual analytics
Workflow management

ViaSay alternatives

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2000

Per month

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Birdeye logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ViaSay pricing

Value for money rating:

Starting from

2000

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ViaSay price and value

Value for money rating:

ViaSay support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
In Person
Videos
Webinars

ViaSay FAQs

Q. What type of pricing plans does ViaSay offer?

ViaSay has the following pricing plans:
Starting from: €2000.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ViaSay?

ViaSay has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does ViaSay support?

ViaSay supports the following languages:
Afrikaans, Albanian, Arabic, Armenian, Basque, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Mongolian (Traditional Mongolian), Nepali, Norwegian (Bokmal), Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Tibetan, Tongan, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Swahili, Latin, Bengali, Fijian, Samoan


Q. Does ViaSay offer an API?

Yes, ViaSay has an API available for use.


Q. What other apps does ViaSay integrate with?

ViaSay integrates with the following applications:
WhatsApp, Genesys Cloud CX, Salesforce.org Nonprofit Cloud, Meta for Business, Intercom, Zendesk Suite


Q. What level of support does ViaSay offer?

ViaSay offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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