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OBI Engage

Social media management for customer service & engagement

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OBI Engage Pricing, Features, Reviews and Alternatives

OBI Engage product overview

What is OBI Engage?

OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support, social media posts, and live chat across digital channels to increase customer engagement. It lets users monitor social mentions across the web and take action to improve brand loyalty.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online

OBI Engage features

Functionality

No reviews

Total Features43 3 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Third Party Integrations
Customizable Branding
Alerts / Escalation
Live Chat
Reporting & Statistics
Multi-Channel Communication

Functionality contenders

OBI Engage users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

OBI Engage FAQs and common questions

OBI Engage has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


OBI Engage supports the following languages:
French, Dutch, German, English


OBI Engage supports the following devices:
Android, iPhone, iPad


No, OBI Engage does not have an API available.


OBI Engage integrates with the following applications:
WhatsApp, Yammer, TOPdesk, Freshchat


OBI Engage offers the following support options:
Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum

Related categories