App comparison
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Omnis
Contact center solution for customer engagement
Last updated: March 2026
Omnis Alternatives & Competitors (2026)
Top 2 free alternatives
CallTools
All-in-one predictive dialer & inbound call center solution
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Agent Interface
N/A
Blended Call Center
N/A
Call Center Management
N/A
VICIdial
Open source call center software with predictive dialer
Value for money
Starting price
Functionality
Automatic Call Distribution
4.7/5
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Alerts/Escalation
N/A
Blended Call Center
N/A
Call Center Management
N/A
Ricochet360
Customer relationship management and auto dialer solution
Value for money
Starting price
Functionality
Alerts/Escalation
5/5
Alerts/Notifications
5/5
API
5/5
Top Features
Agent Interface
N/A
Call Center Management
N/A
Call Logging
N/A
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
Value for money
Starting price
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Ringover
100% cloud phone for startups and SMEs
Value for money
Starting price
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
CTM
Conversation analytics for marketing attribution
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
CloudTalk
Cloud-based call center software for sales and support teams
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
JustCall
AI-Powered Customer Communication for Sales & Support Teams
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Agent Interface
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Dialpad
Cloud communications system for enterprise businesses
Value for money
Starting price
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Aircall
AI powered customer communications platform
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.1/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
API
5/5
Automated Routing
4.6/5
Auto-Dialer
4.5/5
Top Features
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
No pricing info
Starting price
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.6/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.3/5
Top Features
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Escalation
5/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Blended Call Center
N/A
Call Center Management
N/A
Call Logging
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Automated Routing
5/5
Top Features
Blended Call Center
N/A
Call Center Management
N/A
Call Logging
N/A