PHP Live! is a PHP and MySQL powered live chat software which enables website visitors to contact businesses instantly via live chat, directly through their website. The solution enables eCommerce, education, and other public organizations to provide live chat assistance, and visitors are able to interact, gather information and provide feedback in real-time.
PHP Live! enables users to customize the embed chat window size to they size they want, and display a custom message whenever live chat is online or offline. The chat window can be embedded on the website, displayed as a pop up, or opened in a new browser. Chat features include multiple routing types, canned responses, waiting queues, traffic monitoring, file upload, chat timers, transcripts, and much more. Organizations are able to customize their chat themes, include profile pictures, upload their logo, and create custom fields, including various other customization options.
PHP Live! also offers a variety of setup options for creating and organizing departments and operators, and assigning operators to multiple departments. Reports and statistics enable users to view overall chat ratings for each operator, view the total for accepted and decline chat requests, track online/offline histories and chat durations, and more. PHP Live! also provides APIs and integrates with Google Maps, Wordpress, Gmail, Joomla, Facebook, OpenCart, BigCommerce, and various other popular platforms.
Software by PHP Livewww.phplivesupport.com