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Pluspoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online reputation management platform
Table of Contents
Pluspoint - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2024
Pluspoint overview
What is Pluspoint?
Pluspoint is an AI-powered platform designed for multi-location businesses to enhance local SEO rankings and provide exceptional customer experiences. This all-in-one solution facilitates effortless review management by enabling collection through email, SMS, WhatsApp, and QR codes. With real-time alerts, businesses can address negative feedback promptly, preventing escalation.
Beyond review management, Pluspoint offers comprehensive Analytics to deliver insights for each location, helping identify strengths and weaknesses for targeted enhancements. Users can execute focused Campaigns, streamline social media posting across platforms like Facebook, Instagram, and Google, and manage customer interactions through a centralized Inbox. By optimizing the customer journey—attracting, converting, and retaining customers—Pluspoint can generate up to 300% more reviews and boost revenue by up to 10%.
Key benefits of using Pluspoint
- Increase your Google Search Ranking and manage photos and videos on Google Maps;
- Intercept negative feedback and turn detractors into advocates before it escalates;
- Find all the information you need about your multi-location business's online presence on a single dashboard;
- Use our in-depth analytics to pinpoint strengths and weaknesses in each location;
- Measure information such as Net Promoter Score and agent performance on customer service;
- Send tailored regular or one-time campaigns with updates or discounts and engage your customers beyond social media;
- Streamline your social media management process with AI-driven content creation and bulk posting;
- Create content and microsites tailored for each one of your locations, engaging the local audiences and maintaining brand consistency.
Starting price
Alternatives
with better value for money
Pluspoint’s user interface
Pluspoint reviews
Overall rating
5.0
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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Pluspoint's key features
Most critical features, based on insights from Pluspoint users:
All Pluspoint features
Features rating:
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Pluspoint pricing
Pricing plans
Pricing details:
Custom
No pricing info
User opinions about Pluspoint price and value
Value for money rating:
Pluspoint integrations (12)
Top integrations
Pluspoint support options
Typical customers
Platforms supported
Support options
Training options
Pluspoint FAQs
Pluspoint has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Pluspoint support?
Pluspoint supports the following languages:
English, Portuguese, Spanish, Ukrainian
Q. Does Pluspoint offer an API?
Yes, Pluspoint has an API available for use.
Q. What level of support does Pluspoint offer?
Pluspoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat