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Remote eye Logo

On-premise and cloud-based customer support solution

Table of Contents

Remote eye - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Remote eye overview

What is Remote eye?

Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform. The tool allows users to communicate in various languages with simultaneous voice and text translation capabilities.

Remote eye enables managers to recognize texts, read digital counters, and scan QR codes and barcodes. It facilitates live signaling, capturing, and editing of images during video calls in real-time.

Starting price

50per user /
per month

Alternatives

with better value for money

Remote eye’s user interface

Ease of use rating:

Remote eye reviews

Overall rating

4.6

/5

14

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

9

5

0

0

0

Pros
“Once this is sorted out, the immediate benefit in increased work efficiency, reduced errors and insight into progress is a great benefit to the owners and the workers themselves.”
MK

Michael K.

AR Implementalist

“Ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and doing annotations on the image is very useful.”
KS

Kailash S.

Owner

“Simple to use, easy to get going and learn and great ability to work in low bandwidth environments.”
SW

Steven W.

CEO

Cons
“No point that is specifically a weak point, some more could be done on analytics and reporting like key statistics on the last 30 days for example.”
SW

Steven W.

CEO

“It more likely best to the users thus no negative issues.”
BW

Brian W.

Account Mananger

“It is somewhat difficult to invite someone that does not have the app installed.”
BB

Bram B.

Co-founder

Who uses Remote eye?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Accounting
Computer Hardware
Computer Software
Others

Use cases

Remote Support
Collaboration
Field Service Management
Inspection
Augmented Reality

Remote eye's key features

Most critical features, based on insights from Remote eye users:

Remote access/control
Real-Time chat
Screen sharing
Reporting & statistics
File sharing
CRM

All Remote eye features

Features rating:

Activity dashboard
Video conferencing
Third-Party integrations
Reporting/Analytics
Multiple user accounts
Diagnostic tools
Session recording
Multi-Channel communication
Live chat
Mobile access
Image capture
Customizable reports
Customizable branding
Collaboration tools
SSL security
Chat/Messaging
Two-Way audio & video
API
Video streaming
Video support

Remote eye alternatives

Remote eye logo

Starting from

50

/user

Per month

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25

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Free trial
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JumpCloud Directory Platform logo
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Per month

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Free version
Ease of Use
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Remote eye pricing

Value for money rating:

Starting from

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Remote eye price and value

Value for money rating:

To see what individual users think of Remote eye's price and value, check out the review snippets below.

“Once this is sorted out, the immediate benefit in increased work efficiency, reduced errors and insight into progress is a great benefit to the owners and the workers themselves.”
MK

Michael K.

AR Implementalist

“Ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and doing annotations on the image is very useful.”
KS

Kailash S.

Owner

Remote eye support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Remote eye FAQs

Q. What type of pricing plans does Remote eye offer?

Remote eye has the following pricing plans:
Starting from: €50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Remote eye?

Remote eye has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Remote eye support?

Remote eye supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Spanish


Q. Does Remote eye support mobile devices?

Remote eye supports the following devices:
Android, iPad, iPhone


Q. Does Remote eye offer an API?

No, Remote eye does not have an API available.


Q. What level of support does Remote eye offer?

Remote eye offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

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