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Responso
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Engagement for eCommerce
Table of Contents
Responso - 2026 Pricing, Features, Reviews & Alternatives
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Responso overview
What is Responso?
Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks. The main advantage of the software is the ability to manage communication with customers from all marketplaces in one place - the application panel.
Transparent inbox is the first step to improving the efficiency of your team. There you can work with all messages you get on your mailboxes, on Amazon, eBay, Shopee, Etsy, Facebook, Instagram & many more.
Main features include unlimited number of integrations, mailboxes, messages, users & chat history. Additionally, it includes Intelligent autoresponder that increases your response rate on marketplaces.
Starting price
per month
Alternatives
with better value for money
Responso’s user interface
Responso reviews
Overall rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
2
0
0
0
0
Responso's key features
Most critical features, based on insights from Responso users:
All Responso features
Features rating:
Responso alternatives
Responso
Starting from
9
/user
Per month
Freshdesk
Starting from
19
Per month
LiveChat
Starting from
24
Per month
SysAid
Starting from
No pricing info
Responso pricing
Value for money rating:
Starting from
9
/user
Per month
User opinions about Responso price and value
Value for money rating:
Responso integrations (10)
Top integrations
Responso support options
Typical customers
Platforms supported
Support options
Training options
Responso FAQs
Responso has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Responso?
Responso has the following typical customers:
Small Business
Q. What languages does Responso support?
Responso supports the following languages:
English, Polish, Portuguese
Q. Does Responso offer an API?
Yes, Responso has an API available for use.
Q. What other apps does Responso integrate with?
Responso integrates with the following applications:
WooCommerce, WhatsApp, PrestaShop, Gmail, Mirakl, Allegro, Base, Instagram, Facebook Business Suite, BigCommerce
Q. What level of support does Responso offer?
Responso offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat