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Servetel Logo

Communication management solution

Table of Contents

Servetel - 2026 Pricing, Features, Reviews & Alternatives

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Servetel overview

What is Servetel?

Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:

-Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.

-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.

-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.

-Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Starting price

Free

Alternatives

with better value for money

Servetel’s user interface

Ease of use rating:

Servetel reviews

Overall rating

3.4

/5

5

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

2

1

0

1

1

Servetel's key features

Most critical features, based on insights from Servetel users:

Call center management
Call recording
Call routing
Call logging
Communication management
Alerts/Notifications

All Servetel features

Features rating:

Reporting/Analytics
Activity dashboard
Message personalization
Mobile coupons
Monitoring
Multi-Campaign
Multi-Channel communication
Multiple Scripts
Outbound call center
Performance metrics
Phone Key Input
Polls/Voting
Queue management
Real-Time analytics
Real-Time monitoring
Reporting & statistics
Ring Groups
Scheduled messaging
SMS marketing
Survey/Poll management
Text to speech
Third-Party integrations
Voice Customization
API
Automated responses
Automatic call distribution
Call list management
Call monitoring
Call reporting
Call tracking
Call transfer
Campaign management
Campaign planning
Chat/Messaging
Contact management
CRM
Employee scheduling
Engagement tracking
For call centers
Inbound call center
IVR
Labor forecasting
Live chat
Manual dialer
Mass texting

Servetel alternatives

Servetel logo

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Free

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Per year

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Per month

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Freshdesk logo
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Servetel pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Servetel price and value

Value for money rating:

Servetel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

In Person
Live Online
Documentation

Servetel FAQs

Q. What type of pricing plans does Servetel offer?

Servetel has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Servetel?

Servetel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Servetel support?

Servetel supports the following languages:
English


Q. Does Servetel support mobile devices?

Servetel supports the following devices:
Android, iPad, iPhone


Q. Does Servetel offer an API?

Yes, Servetel has an API available for use.


Q. What other apps does Servetel integrate with?

Servetel integrates with the following applications:
Zoho CRM


Q. What level of support does Servetel offer?

Servetel offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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