App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Square Messages
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messaging system to consolidate all customer communication
Last updated: October 2025
Square Messages Alternatives & Competitors (2026)
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.3
Value for money
Starting price
0.9
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.1
Value for money
Starting price
0.7
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Perfect Doc Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Made Simple with AI
1.0
Value for money
No pricing info
Starting price
Functionality
Third-Party Integrations
5/5
Template Management
5/5
Multi-Language
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
1.0
Value for money
No pricing info
Starting price
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.6
Value for money
Starting price
0.6
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.4
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Value for money
Starting price
0.9
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.5
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
0.4
Value for money
Starting price
0.6
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Healthcare, e-learning, online retail, travel and leisure
0.1
Value for money
Starting price
1.2
Functionality
Canned Responses
N/A
Geotargeting
N/A
Transfers/Routing
N/A
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
Value for money
Starting price
1.1
Functionality
Electronic Signature
N/A
Insurance Rating
N/A
Customizable Dashboard
N/A
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.0
Value for money
Starting price
1.0
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
0.3
Value for money
Starting price
1.3
Functionality
Widgets
N/A
Knowledge Base Management
N/A
Performance Metrics
N/A
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.4
Value for money
Starting price
0.8
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
3.0
Value for money
No pricing info
Starting price
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversation platform for brands
0.4
Value for money
Starting price
0.5
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code business process management (BPM) software
0.7
Value for money
Starting price
0.5
Functionality
Compliance Management
N/A
Templates
N/A
Template Management
N/A
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.4
Value for money
Starting price
0.5
Functionality
Third-Party Integrations
N/A
Alerts/Escalation
N/A
Reporting/Analytics
N/A
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform
1.0
Value for money
No pricing info
Starting price
Functionality
Computer Telephony Integration
5/5
Call Routing
5/5
Call Recording
5/5
Top Features
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Chat/Messaging
5/5