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Square Messages Logo

Messaging system to consolidate all customer communication

Last updated: March 2026

Square Messages Alternatives & Competitors (2026)

Top 8 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


WhatsApp logo

Real-time customer communications management software

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logo
WhatsApp
logo
Square Messages

1.7

4.7

Value for money

3.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
/per month

0.6

4.6

Functionality

4.0

Chat/Messaging

4.8/5

Alerts/Notifications

4.7/5

Audio Calls

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Viber logo

Mobile messaging platform

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logo
Viber
logo
Square Messages

1.5

4.5

Value for money

3.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
/per month

0.3

4.3

Functionality

4.0

Chat/Messaging

4.6/5

Customer History

4.5/5

Live Chat

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Text Request logo

Ignite customer engagement

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logo
Text Request
logo
Square Messages

1.6

4.6

Value for money

3.0
59
flat rate/per month

Starting price

10
/per month

0.5

4.5

Functionality

4.0

Automated Responses

5/5

Autoresponders

4.7/5

Campaign Scheduling

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Telegram logo

Cloud-based mobile and desktop messaging app for all devices

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logo
Telegram
logo
Square Messages

1.7

4.7

Value for money

3.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
/per month

0.6

4.6

Functionality

4.0

Chat/Messaging

4.8/5

Document Storage

4.7/5

Discussions/Forums

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Square Messages

1.7

4.7

Value for money

3.0
15
per user/per month

Starting price

10
/per month

0.6

4.6

Functionality

4.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Sociocs logo

Customer communication tool for businesses

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logo
Sociocs
logo
Square Messages

1.5

4.5

Value for money

3.0
20
/per month

Starting price

10
/per month

0.5

4.5

Functionality

4.0

Interaction Tracking

4.8/5

API

4.7/5

Batch Communications

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Sobot logo

All-in-One Contact Center Solution

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logo
Sobot
logo
Square Messages

1.9

4.9

Value for money

3.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
/per month

0.9

4.9

Functionality

4.0

Agent Interface

4.9/5

API

4.9/5

AI Copilot

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Square Messages

1.2

4.2

Value for money

3.0
39
per user/per month

Starting price

10
/per month

0.4

4.4

Functionality

4.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Square Messages

1.5

4.5

Value for money

3.0
24.17
flat rate/per month

Starting price

10
/per month

0.6

4.6

Functionality

4.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Missive logo

Collaborative inbox for teams

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logo
Missive
logo
Square Messages

1.7

4.7

Value for money

3.0
18
per user/per month

Starting price

10
/per month

0.7

4.7

Functionality

4.0

Activity/News Feed

5/5

Brainstorming

5/5

Alerts/Escalation

4.8/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Pipedrive logo

Cloud-based CRM solution for salespeople

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logo
Pipedrive
logo
Square Messages

1.4

4.4

Value for money

3.0
19
per user/per month

Starting price

10
/per month

0.3

4.3

Functionality

4.0

Activity Tracking

4.8/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

respond.io logo

The first minute makes or breaks the customer experience.

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logo
respond.io
logo
Square Messages

1.5

4.5

Value for money

3.0
99
/per month

Starting price

10
/per month

0.4

4.4

Functionality

4.0

Chatbot

5/5

Activity Dashboard

4.7/5

Chat/Messaging

4.6/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Gorgias logo

The Conversational AI platform for Ecommerce

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logo
Gorgias
logo
Square Messages

1.4

4.4

Value for money

3.0
10
flat rate/per month

Starting price

10
/per month

0.5

4.5

Functionality

4.0

Batch Communications

5/5

Case Management

5/5

Canned Responses

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Gladly logo

Cloud-based customer service platform

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logo
Gladly
logo
Square Messages

1.8

4.8

Value for money

3.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
/per month

0.8

4.8

Functionality

4.0

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Chaty logo

Platform that supports various social and messaging channels

learn more
logo
Chaty
logo
Square Messages

1.9

4.9

Value for money

3.0
9
flat rate/per month

Starting price

10
/per month

0.8

4.8

Functionality

4.0

Interaction Tracking

5/5

Chat/Messaging

5/5

Customizable Branding

4.9/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Square Messages

1.4

4.4

Value for money

3.0
19
per user/per month

Starting price

10
/per month

0.3

4.3

Functionality

4.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Intercom logo

AI-powered customer service with helpdesk

learn more
logo
Intercom
logo
Square Messages

1.0

4.0

Value for money

3.0
39
per user/per month

Starting price

10
/per month

0.4

4.4

Functionality

4.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Front logo

AI-enabled customer service platform for collaboration

learn more
logo
Front
logo
Square Messages

1.1

4.1

Value for money

3.0
25
per user/per month

Starting price

10
/per month

0.4

4.4

Functionality

4.0

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

learn more
logo
Whistle Messaging
logo
Square Messages

1.6

4.6

Value for money

3.0
60
per feature

Starting price

10
/per month

0.5

4.5

Functionality

4.0

API

5/5

Calendar Management

5/5

Batch Communications

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Square Messages

1.5

4.5

Value for money

3.0
9
per user/per month

Starting price

10
/per month

0.5

4.5

Functionality

4.0

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Interaction Tracking

5/5

Multi-Channel Communication

5/5

Chat/Messaging

4.5/5