App comparison
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Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service and Support Management Software
Tracker Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.5
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Queue Management
N/A
CRM
N/A
Document Storage
N/A
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.3
Value for money
Starting price
0.4
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Issue Auditing
N/A
Templates
N/A
Monitoring
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.1
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Macros/Templated Responses
N/A
Service Level Agreement (SLA) Management
N/A
Alerts/Escalation
N/A
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.2
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Dashboard
N/A
Surveys & Feedback
N/A
Live Chat
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Issue Scheduling
N/A
Real-Time Chat
N/A
Alerts/Escalation
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Issue Scheduling
N/A
Queue Management
N/A
Alerts/Escalation
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.1
Value for money
Starting price
0.1
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Issue Tracking
N/A
Recurring Issues
N/A
Assignment Management
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.1
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Email Management
N/A
Macros/Templated Responses
N/A
Alerts/Escalation
N/A
AgencyBloc AMS+
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 Recommended Insurance Industry Growth Platform
0.5
Value for money
Starting price
0.5
Functionality
Commission Management
4.8/5
Contact Management
4.8/5
Activity Tracking
4.7/5
Top Features
Customer Database
N/A
Self Service Portal
N/A
IT Asset Management
N/A
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.3
Value for money
Starting price
0.4
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Issue Scheduling
N/A
Queue Management
N/A
Support Ticket Management
N/A
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
Value for money
Starting price
0.3
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Issue Tracking
N/A
Queue Management
N/A
Alerts/Escalation
N/A
Wasp Inventory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use Inventory Management Software
0.1
Value for money
Starting price
0.1
Functionality
Asset Tracking
5/5
eCommerce Management
5/5
Warehouse Management
4.8/5
Top Features
Dashboard
N/A
Support Ticket Management
N/A
Knowledge Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.1
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Issue Auditing
N/A
Queue Management
N/A
Customer Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.2
Value for money
Starting price
0.2
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
IT Asset Management
N/A
Queue Management
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.2
Value for money
Starting price
0.3
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Issue Scheduling
N/A
Real-Time Chat
N/A
Assignment Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
0.3
Value for money
Starting price
0.4
Functionality
Lead Generation
5/5
Dashboard
5/5
Power Dialer
5/5
Top Features
Issue Scheduling
N/A
Performance Metrics
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
0.4
Value for money
Starting price
0.4
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Email Management
N/A
Macros/Templated Responses
N/A
Assignment Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Radically simple cybersecurity.
0.5
Value for money
Starting price
0.6
Functionality
Activity Monitoring
5/5
Multi-Protocol
5/5
Access Management
5/5
Top Features
Customer Database
N/A
Surveys & Feedback
N/A
Knowledge Base Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration and information management tool
0.5
Value for money
Starting price
0.5
Functionality
Real Time Editing
5/5
Third-Party Integrations
5/5
Real-Time Notifications
5/5
Top Features
Issue Scheduling
N/A
Multi-Channel Communication
N/A
Service Level Agreement (SLA) Management
N/A