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Tracker
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31
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service and Support Management Software
Last updated: March 2026
Tracker Alternatives & Competitors (2026)
Top 7 free alternatives
0.6
Value for money
Starting price
0.6
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Automated Routing
N/A
Call Center Management
N/A
Chat/Messaging
N/A
0.5
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.8/5
Alerts/Escalation
4/5
Access Controls/Permissions
N/A
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
N/A
API
N/A
Assignment Management
N/A
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.6/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.3
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Automated Routing
N/A
Call Center Management
N/A
Chat/Messaging
N/A
0.2
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
API
N/A
Assignment Management
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
0.3
Functionality
Assignment Management
5/5
Access Controls/Permissions
4/5
Alerts/Escalation
4/5
Top Features
API
N/A
Automated Routing
N/A
Call Center Management
N/A
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Automated Routing
N/A
Call Center Management
N/A
Chat/Messaging
N/A
0.3
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
Alerts/Escalation
4.4/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
5/5
Accounting Integration
N/A
Active Directory Integration
N/A
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.3
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.3
Value for money
Starting price
0.1
Functionality
Calendar Management
4.7/5
Activity Dashboard
4.4/5
Activity Tracking
4/5
Top Features
API
N/A
Assignment Management
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.3/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.2
Value for money
Starting price
0.2
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Escalation
N/A
Assignment Management
N/A
Call Center Management
N/A
0.3
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Alerts/Escalation
3.5/5
Access Controls/Permissions
N/A
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.4
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.4
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Assignment Management
N/A
Automated Routing
N/A
Call Center Management
N/A
0.2
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity/News Feed
N/A
Top Features
Call Center Management
N/A
Chat/Messaging
N/A
CRM
N/A