App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Total
23
38
35
features in common
23
features in common
C-Desk user ratings
Unique features
CRM
Routing
Issue Tracking
Tracker user ratings
Unique features
Macros/Templated Responses
Task Management
API
Pricing
Value for money
What users say about C-Desk's value for money
Categories in common
Total
32
68
35
features in common
32
features in common
NABD System user ratings
Unique features
Audit Trail
Customizable Templates
Reminders
Tracker user ratings
Unique features
Project Management
Appointment Management
Monitoring
Pricing
Starting from
$30
Value for money
What users say about NABD System's value for money
Categories in common
Total
24
74
35
features in common
24
features in common
InvGate Service Desk user ratings
Top features
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
Tracker user ratings
Unique features
Live Chat
Appointment Management
Recurring Issues
Pricing
Value for money
What users say about InvGate Service Desk's value for money
Categories in common
Total
26
74
35
features in common
26
features in common
Kayako user ratings
Top features
Service Level Agreement (SLA) Management
Real-Time Chat
Interaction Tracking
Tracker user ratings
Unique features
Prioritization
Issue Scheduling
Task Management
Pricing
Starting from
$30/month
Value for money
What users say about Kayako's value for money
Categories in common
Total
29
101
35
features in common
29
features in common
TOPdesk user ratings
Top features
Support Ticket Management
Real Time Notifications
Incident Management
Tracker user ratings
Unique features
Customer Database
Appointment Management
Call Center Management
Pricing
Starting from
$66/month
Value for money
What users say about TOPdesk's value for money
Categories in common
Total
33
106
35
features in common
33
features in common
TeamSupport user ratings
Top features
Customer Database
Support Ticket Tracking
Reporting & Statistics
Tracker user ratings
Unique features
Mobile Access
Performance Management
Pricing
Starting from
$49/month
Value for money
What users say about TeamSupport's value for money
Categories in common
Total
21
65
35
features in common
21
features in common
Trengo user ratings
Top features
Remote Access/Control
Customizable Templates
Real Time Notifications
Tracker user ratings
Unique features
Issue Scheduling
Queue Management
Appointment Management
Pricing
Starting from
€15/month
Value for money
What users say about Trengo's value for money
Categories in common
Total
22
34
35
features in common
22
features in common
AzureDesk user ratings
Top features
Queue Management
Incident Management
Email Management
Tracker user ratings
Unique features
Monitoring
Task Management
Assignment Management
Pricing
Starting from
$12/month
Value for money
What users say about AzureDesk's value for money
Categories in common
Total
12
41
35
features in common
12
features in common
ThriveDesk user ratings
Top features
File Sharing
Third Party Integrations
Real Time Notifications
Tracker user ratings
Unique features
Interaction Tracking
Prioritization
Appointment Management
Pricing
Starting from
$15/month
Value for money
What users say about ThriveDesk's value for money
Categories in common
Total
25
102
35
features in common
25
features in common
UseResponse user ratings
Top features
Knowledge Base Management
Customizable Branding
Workflow Configuration
Tracker user ratings
Unique features
Mobile Access
Appointment Management
Assignment Management
Pricing
Starting from
$199/month
Value for money
What users say about UseResponse's value for money
Categories in common
Total
10
42
35
features in common
10
features in common
Weclapp user ratings
Top features
Sales Pipeline Management
Reporting/Analytics
Integrated Business Operations
Tracker user ratings
Unique features
Customizable Branding
Multi-Channel Communication
Alerts/Escalation
Categories in common
Total
17
64
35
features in common
17
features in common
UJET user ratings
Top features
Call Monitoring
Call Logging
Computer Telephony Integration
Tracker user ratings
Unique features
Issue Scheduling
Self Service Portal
Assignment Management
Pricing
Value for money
What users say about UJET's value for money
Categories in common
Total
22
74
35
features in common
22
features in common
Help Scout user ratings
Top features
Performance Metrics
Knowledge Management
Help Desk Management
Tracker user ratings
Unique features
Issue Scheduling
Service Level Agreement (SLA) Management
Alerts/Escalation
Pricing
Starting from
$20/month
Value for money
What users say about Help Scout's value for money
Categories in common
Total
24
101
35
features in common
24
features in common
Capacity user ratings
Unique features
Remote Access/Control
Task Management
Integration into Third Party Applications
Tracker user ratings
Unique features
Performance Management
Assignment Management
Service Level Agreement (SLA) Management
Categories in common
Total
30
104
35
features in common
30
features in common
OTRS user ratings
Top features
Reporting/Analytics
Reporting & Statistics
Prioritization
Tracker user ratings
Unique features
Monitoring
Document Storage
Call Center Management
Pricing
Value for money
What users say about OTRS's value for money
Categories in common
Total
23
78
35
features in common
23
features in common
Hiver user ratings
Top features
Email Monitoring
Shared Inboxes
Communication Management
Tracker user ratings
Unique features
Document Storage
Recurring Issues
API
Pricing
Starting from
$15/month
Value for money
What users say about Hiver's value for money
Categories in common
Total
8
28
35
features in common
8
features in common
Zoho Assist user ratings
Top features
Chat/Messaging
Multi-Channel Communication
API
Tracker user ratings
Unique features
Dashboard
Macros/Templated Responses
Alerts/Escalation
Pricing
Starting from
$12/month
Value for money
What users say about Zoho Assist's value for money
Categories in common
Total
35
185
35
features in common
35
features in common
EcholoN user ratings
Top features
Document Storage
Activity Dashboard
Task Management
Tracker user ratings
Unique features
No unique features
Categories in common
Total
33
99
35
features in common
33
features in common
Vision Helpdesk user ratings
Top features
Email Management
Real-time Consumer-facing Chat
Mobile Access
Tracker user ratings
Unique features
Appointment Management
Performance Management
Pricing
Starting from
$15/month
Value for money
What users say about Vision Helpdesk's value for money
Categories in common
Total
13
68
35
features in common
13
features in common
Apptivo user ratings
Top features
Customizable Fields
Support Ticket Management
Campaign Management
Tracker user ratings
Unique features
Dashboard
Prioritization
Alerts/Escalation
Pricing
Starting from
$10/month
Value for money
What users say about Apptivo's value for money
Categories in common
Total
33
110
35
features in common
33
features in common
Issuetrak user ratings
Top features
Problem Management
Knowledge Management
Issue Scheduling
Tracker user ratings
Unique features
Macros/Templated Responses
Performance Management
Pricing
Starting from
$59/month
Value for money
What users say about Issuetrak's value for money
Categories in common
Total
26
107
35
features in common
26
features in common
JIRA Service Management user ratings
Top features
Real Time Reporting
Issue Management
Data Import/Export
Tracker user ratings
Unique features
Macros/Templated Responses
Chat/Messaging
Monitoring
Pricing
Starting from
$60/month
Value for money
What users say about JIRA Service Management's value for money
Categories in common