App comparison

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yoummday Logo

work@home technology platform for CX outsourcing

yoummday Alternatives & Competitors

Top 3 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
yoummday logo

32

179

38

features in common

32

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Call Tracking

    N/A

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.8

yoummday logo
5.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
yoummday logo

33

429

38

features in common

33

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.3
(872)

Top features

  • Online Time Tracking

    5.0

  • Drag & Drop

    5.0

  • Social Media Integration

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Call Reporting

    N/A

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.8

yoummday logo
5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
yoummday logo

30

158

38

features in common

30

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Online Forums

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Blended Call Center

    N/A

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.5

yoummday logo
5.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
LiveAgent logo

Great customer service starts with better help desk software

visit website

Features

Total

LiveAgent logo
yoummday logo

34

177

38

features in common

34

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.6K)

Top features

  • Real-Time Monitoring

    5.0

  • Email Templates

    5.0

  • Customer Management

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Call Tracking

    N/A

Pricing

Value for money

LiveAgent logo
4.7

0.3

yoummday logo
5.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
NICE CXone logo

Cloud Contact Center Software

Features

Total

NICE CXone logo
yoummday logo

35

122

38

features in common

35

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(572)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Activity Tracking

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Caller ID

    N/A

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.9

yoummday logo
5.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Nextiva Contact Center logo

Omni-Channel Customer Relationship Management.

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Features

Total

Nextiva Contact Center logo
yoummday logo

37

47

38

features in common

37

features in common

Nextiva Contact Center logo

Nextiva Contact Center user ratings

Functionality

4.4
(112)

Top features

  • Communication Management

    5.0

  • Automated Routing

    5.0

  • Activity Tracking

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • API

    N/A

Pricing

Starting from

$30/month

Value for money

Nextiva Contact Center logo
4.4

0.6

yoummday logo
5.0

What users say about Nextiva Contact Center's value for money

To elaborate the implementation reps are horrible and no little if nothing at all during our implementation we had two of our reps either quit or get fired.
It’s a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement.
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

Features

Total

LeadDesk logo
yoummday logo

38

137

38

features in common

38

features in common

LeadDesk logo

LeadDesk user ratings

Functionality

4.6
(11)

Top features

  • Real-Time Reporting

    5.0

  • Multi-Channel Communication

    5.0

  • Interaction Tracking

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

Sharpen logo

Happy Agents. Happy Customers.

Features

Total

Sharpen logo
yoummday logo

29

58

38

features in common

29

features in common

Sharpen logo

Sharpen user ratings

Functionality

5.0
(48)

Top features

  • Computer Telephony Integration

    5.0

  • Caller ID

    5.0

  • Call Routing

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Activity Tracking

    N/A

Pricing

Starting from

$139/month

Value for money

Sharpen logo
4.8

0.2

yoummday logo
5.0

What users say about Sharpen's value for money

This cloud based solution can improve and helps to establish better relationships with customers. It has very useful call monitoring and call analytics.
Losing the computer network connection is one thing, losing the telephone connection while on the phone with a customer is more annoying.
Genesys Cloud CX logo

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
yoummday logo

36

150

38

features in common

36

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.3
(235)

Top features

  • Third-Party Integrations

    5.0

  • Live Chat

    5.0

  • Proactive Chat

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Workflow Management

    N/A

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

0.9

yoummday logo
5.0

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
3CLogic logo

Cloud Call Center Solutions

Features

Total

3CLogic logo
yoummday logo

36

101

38

features in common

36

features in common

3CLogic logo

3CLogic user ratings

Functionality

4.2
(49)

Top features

  • Reporting/Analytics

    5.0

  • Call Logging

    5.0

  • Recording

    4.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Interaction Tracking

    N/A

Pricing

Starting from

$115/year

Value for money

3CLogic logo
3.8

1.2

yoummday logo
5.0

What users say about 3CLogic's value for money

Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault.
I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.
Eloquant logo

Cloud Contact Center Customer Experience platform

Features

Total

Eloquant logo
yoummday logo

37

72

38

features in common

37

features in common

Eloquant logo

Eloquant user ratings

Functionality

4.4
(18)

Top features

  • Call Transfer

    5.0

  • Computer Telephony Integration

    5.0

  • Social Media Integration

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Predictive Dialer

    N/A

Gnatta logo

Customer engagement tool for omnichannel communication

Features

Total

Gnatta logo
yoummday logo

22

73

38

features in common

22

features in common

Gnatta logo

Gnatta user ratings

Functionality

4.0
(3)

Top features

  • Transcripts/Chat History

    5.0

  • Queue Management

    5.0

  • Workflow Management

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Automatic Call Distribution

    N/A

inConcert Contact Center logo

Make Contact. Do Business.

Features

Total

inConcert Contact Center logo
yoummday logo

38

218

38

features in common

38

features in common

inConcert Contact Center logo

inConcert Contact Center user ratings

Functionality

4.1
(8)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

UJET logo

Customer interaction & support platform with CRM integration

Features

Total

UJET logo
yoummday logo

22

65

38

features in common

22

features in common

UJET logo

UJET user ratings

Functionality

4.6
(140)

Top features

  • Call Monitoring

    5.0

  • Call Recording

    5.0

  • Support Ticket Management

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Auto-Dialer

    N/A

Pricing

Starting from

$80/year

Value for money

UJET logo
4.8

0.2

yoummday logo
5.0

What users say about UJET's value for money

Overall, it is great working with UJET to ensure our customers are satisfied. They seem to care about the service that they provide and I am happy to help them with that.
Can be inconvenient if user is replying to something from the previous shift on another tab and receives a missed call as a result. Lack of consistency in countdown when receiving a call.
Vocalcom Hermes360 logo

Omnichannel contact center solution

Features

Total

Vocalcom Hermes360 logo
yoummday logo

38

77

38

features in common

38

features in common

Vocalcom Hermes360 logo

Vocalcom Hermes360 user ratings

Functionality

4.8
(17)

Top features

  • Queue Management

    5.0

  • Live Chat

    5.0

  • Call Tracking

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

Kixie PowerCall logo

Ultra-reliable, easily-automated calling & texting for sales

visit website

Features

Total

Kixie PowerCall logo
yoummday logo

35

94

38

features in common

35

features in common

Kixie PowerCall logo

Kixie PowerCall user ratings

Functionality

4.6
(274)

Top features

  • Process/Workflow Automation

    5.0

  • Interaction Tracking

    5.0

  • Performance Management

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Callback Scheduling

    N/A

Pricing

Value for money

Kixie PowerCall logo
4.6

0.4

yoummday logo
5.0

What users say about Kixie PowerCall's value for money

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.
I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
Talkdesk logo

The world's leading cloud-based contact center software.

visit website

Features

Total

Talkdesk logo
yoummday logo

36

97

38

features in common

36

features in common

Talkdesk logo

Talkdesk user ratings

Functionality

4.4
(726)

Top features

  • Knowledge Base Management

    5.0

  • Recording

    5.0

  • CRM

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Workflow Management

    N/A

Pricing

Starting from

$1/month

Value for money

Talkdesk logo
4.5

0.5

yoummday logo
5.0

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
TeamSupport logo

The complete B2B solution for great customer support

visit website

Features

Total

TeamSupport logo
yoummday logo

15

106

38

features in common

15

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(847)

Top features

  • Reporting & Statistics

    5.0

  • Performance Metrics

    5.0

  • Full Text Search

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Manual Dialer

    N/A

Pricing

Starting from

$29/month

Value for money

TeamSupport logo
4.4

0.6

yoummday logo
5.0

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.
Surfboard logo

Support team scheduling, made simple.

Features

Total

Surfboard logo
yoummday logo

10

66

38

features in common

10

features in common

Surfboard logo

Surfboard user ratings

Functionality

4.0
(9)

Top features

  • Activity Tracking

    5.0

  • Reporting/Analytics

    5.0

  • Multi-Channel Communication

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

  • Contact Management

    N/A

RingCentral Contact Center logo

The Collaborative Contact Center solution from the industry

Features

Total

RingCentral Contact Center logo
yoummday logo

38

107

38

features in common

38

features in common

RingCentral Contact Center logo

RingCentral Contact Center user ratings

Functionality

4.3
(206)

Top features

  • Voice Mail

    5.0

  • Chat/Messaging

    5.0

  • Call Tracking

    5.0

yoummday logo

yoummday user ratings

Functionality

4.0
(3)

Unique features

  • Contact Management

    4.0

  • Campaign Management

    4.0

Pricing

Starting from

$65/month

Value for money

RingCentral Contact Center logo
4.1

0.9

yoummday logo
5.0

What users say about RingCentral Contact Center's value for money

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.
So far so good, very helpful. I like that a human answers the phone if I have questions or I can go through the chat feature.