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Top Rated Call Center Software with Call Recording in 2026 - Page 12

Last updated: February 2026

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336 software options

Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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23shout logo

The contact centre for modern business

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23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

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InfoCision logo

Web-based call center and internal communication software

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InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Orbox logo

Creating positive experiences through enhanced communication

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Orboxis a fully customizable IP-PBX solution, designed for any type of company that intends to manage their communications.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Metaphor Contact Center logo

Omnichannel contact center solution

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Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

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Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

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KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

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PBXact logo

Cloud-hosted, commercially-supported version of FreePBX

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FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons

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Fonvirtual Call Center logo

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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TrackMyLeads logo
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Web-based lead management solution for SMBs

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Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

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Coztel logo
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Advanced cloud-based call center software

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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CalLite CRM logo
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CRM software for managing marketing activities

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CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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CallPOP logo
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Call tracking solution

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CallPOP is a cloud-based all-in-one solution for call tracking software and VoIP softphone services. The software offers a comprehensive suite of features designed to connect calls, texts, chats, and forms to both your online and offline campaigns.

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CommPeak Cloud PBX logo
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Cloud-Based Phone System Fully Synced with the Way You Work

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CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

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Uniphore logo
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So every person, on every call, can finally be heard.

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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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ID Cloud logo
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ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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Teleforce logo
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Voice, text & social media communication management software

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Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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iCallify logo
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Boost Productivity with Intelligent Call Center Software

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iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

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Nvoip logo
(0)

Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.

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PBXware logo
(0)

A UCaaS Platform for Telecom Service Providers

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The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

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Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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CT-MAX logo
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Computer telephony integration solution for call centers

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CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

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