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Call Center Software with Real-Time Monitoring - Page 6

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Samespace logo
3.6
(16)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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Kiamo logo
4.1
(8)

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Eureka logo
4.6
(5)

Omnichannel speech analytics solution for contact centers

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CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat.

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Voice Clearity logo
4.6
(5)

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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NOLA logo
4.8
(4)

Auto dialer solution for call centers and debt collectors

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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.

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Broadcaster BOT logo
4.4
(5)

Connect the world with your company.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Sparrow logo
5.0
(3)

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Dextr logo
5.0
(3)

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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Zenith CRM logo
5.0
(3)

CRM, Auto Call, AI Dialer, Call Center Software.

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Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

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SightCall logo
4.0
(7)

The more you see, the better you serve

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Easily add live video with AR support to any audio or chat session with simple invitation options integrated directly into your CRM. Agents stay on the chat record while escalating to real-time video, adding new visual insight alongside existing content to achieve rapid issue resolution on the spot.

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CallBlitzer logo
4.5
(4)

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Voximplant Kit logo
4.5
(4)

Intelligent cloud contact center for your evolving business

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Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

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Clarity Connect logo
3.7
(9)

Full-featured contact center native to Skype for Business

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The best contact center for Skype for Business. Easy to install and maintain.

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MiContact Center Business logo
4.2
(5)

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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Azuba CCM Platform logo
4.7
(3)

Turn fragmented communications into meaningful conversations

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Azuba's Customer Communication Management (CCM) Platform eliminates the wasted time, money and customer confusion caused by disjointed systems by centralizing and optimizing cross-channel interactions, helping organizations drive increased satisfaction, loyalty, and efficiency.

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Gnatta logo
4.7
(3)

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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VoxDesk logo
4.3
(4)

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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ICTBroadcast logo
4.0
(5)

Unified fax, SMS, email & voice communication platform

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ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

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Knowlarity logo
4.0
(5)

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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RapportCMS logo
5.0
(2)

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Daktela logo
4.3
(3)

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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Odigo logo
4.0
(3)

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Wildix logo
4.5
(2)

The First Sales-Oriented Unified Communications Solution.

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Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

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OneContact CC logo
4.5
(2)

Omni-channel contact center management platform

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OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres.

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Hibot logo
4.5
(2)

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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