getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software - Page 19

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

482 software options

ConSol CM/Ticketing logo
(0)

Software to help businesses receive and process inquiries

learn more
Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

Read more about ConSol CM/Ticketing

Users also considered
ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

learn more
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

Users also considered
CSAT.AI logo
(0)

A Customer Service QA and CX Platform Built for Today!

learn more
CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

Read more about CSAT.AI

Users also considered
KDesk logo
(0)

Support workspace for teams and customers

learn more
KDesk is a lightweight service desk and ticketing platform that helps teams manage requests, organize work, and track jobs in one place. It’s built for speed, simplicity, and real-world workflows without the complexity of enterprise tools.

Read more about KDesk

Users also considered
STEPS logo
(0)

Cloud-based ERP solution for service businesses.

learn more
Designed for businesses in consulting, managed services, manufacturing, and other industries, STEPS is an enterprise resource planning (ERP) solution that helps manage contracts, finances, customer data, and more. The platform provides an intelligent solution for routine proposals and streamlines the creation of service offerings. It also helps create, customize, and calculate service offerings, ensuring accurate and comprehensive documentation.

Read more about STEPS

Users also considered
tbXMS logo
(0)

Unified network management and automation platform

learn more
tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.

Read more about tbXMS

Users also considered
Ai agent for customer service logo
(0)

AI chatbot for customer service and sales

learn more
Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

Read more about Ai agent for customer service

Users also considered
Vocalcom logo
(0)

Customer Service Solution

learn more
Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

Read more about Vocalcom

Users also considered
Udesk logo
(0)

AI-Powered Omnichannel Customer Service Software

learn more
Udesk is an AI-powered customer service solution that combines omnichannel support, AI agents, and automation to improve customer experience and service efficiency.

Read more about Udesk

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

learn more
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
Laivly logo
(0)

Conversational AI platform for Contact Centers

learn more
Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

Read more about Laivly

Users also considered
Kundo logo
(0)

Customer service management system

learn more
Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Read more about Kundo

Users also considered
Lokulus logo
(0)

Your AI workflow automation partner

learn more
Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered
Wandle logo
(0)

Human Services Software

learn more
Wandle is an application dedicated to the management of personal services. With the support of our team and an available interface, you will be able to manage your customers from their creation until their payment. The application also allows you to calculate intermissions, record schedules and validate hours.

Read more about Wandle

Users also considered
KIX logo
(0)

Cloud-based ITSM software

learn more
KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered
ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

learn more
ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
Fusion Connect CCaaS logo
(0)

Contact Center as a Service for customer communication

learn more
Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

Users also considered
Verascape logo
(0)

Customer service and order tracking solution for businesses

learn more
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered
Hay logo
(0)

AI customer support automation platform

learn more
Hay.chat is source-available AI customer service software that resolves queries end-to-end. It connects to your e-commerce platform, CRM, and payment provider to complete real actions inside the conversation, across WhatsApp, email, Instagram, and web chat.

Read more about Hay

Users also considered
Raffle Search logo
(0)

AI Search that boosts customer self-service

learn more
Raffle Search is an AI-powered search engine designed to enhance customer experience. With Raffle AI Search, businesses can streamline customer support, boost their current search capabilities, and access all their information through one single search bar.

Read more about Raffle Search

Users also considered
Office24by7 logo
(0)

All-in-One Office Automation Solutions

learn more
Office24by7 Customer Service software helps support teams manage inquiries, track interactions, and resolve issues faster using built-in telephony, omnichannel messaging, and automation. It improves coordination, service consistency, and overall customer experience.

Read more about Office24by7

Users also considered
HGS Agent X logo
(0)

Contact Center AI

learn more
HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered
Flip CX logo
(0)

Cost-saving automation for inbound calls

learn more
Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

Users also considered
Noci logo
(0)

Product recommendation tool

learn more
Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

Read more about Noci

Users also considered

Popular customer service comparisons

Salesforce Sales Cloud logo
Zoho CRM logo
Salesforce Sales CloudvsZoho CRM
Webex Suite logo
Zoom Workplace logo
Webex SuitevsZoom Workplace
Dynamics 365 logo
Zoho CRM logo
Dynamics 365vsZoho CRM
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Freshdesk logo
Zendesk Suite logo
FreshdeskvsZendesk Suite
Zoho Desk logo
Zendesk Suite logo
Zoho DeskvsZendesk Suite
NetSuite logo
Sage Intacct logo
NetSuitevsSage Intacct
ScreenConnect logo
TeamViewer ONE logo
ScreenConnectvsTeamViewer ONE
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite