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Top Rated Customer Service Software with Open source - Page 13

Last updated: October 2026

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530 software options

Infoset logo

Omnichannel customer service platform

Infoset is a omnichannel customer service platform, allowing users to manage calls, emails, social media, and more.

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ServiceWRK logo

Cloud-based solution for field service operations.

ServiceWRK is a cloud-based solution that helps streamline field service management via service tickets. The platform helps optimize the ticket creation and assignment process, from logging customer queries as tickets to assigning them to field engineers based on availability or expertise. Additionally, it also provides an OTP-based satisfactory acceptance from customers to ensure that tickets are resolved and closed.

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Intellicon logo

AI-powered omnichannel contact center platform

Intellicon is an omnichannel contact center solution that integrates voice, email, chat, WhatsApp, and social media channels into a unified platform. The software features AI-powered chatbots, virtual agents, sentiment analysis, and quality assurance tools for automated customer interactions. It includes CRM capabilities, helpdesk management, automatic call distribution, and telephony integration for managing inbound and outbound communications across multiple industries.

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Chatdesk Teams logo

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

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Mavenoid logo

Cloud-based AI product support platform for enterprises

Cloud-based AI agent platform for enterprise product brands, combining self-service troubleshooting, live agent handoff, and support.

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Dowork.ai logo

Estimate, track, and deliver projects with Dowork.ai.

Dowork.ai is a project estimation and tracking software that helps project teams estimate projects, providing full control over project phases, tasks, and resources. The solution makes it possible to share initial project estimates with external stakeholders and re-estimate if needed.

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Spotler CRM logo

The Powerful CRM for Growing Teams

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

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Sharpen logo

Happy Agents. Happy Customers.

Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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ENSPACE logo

Work made simple

ENSPACE is a no-code SaaS platform that helps Legal, HR, Finance, and Operations teams digitize and automate complex workflows, reduce manual work, and gain full control and visibility—without relying on IT or using multiple disconnected tools.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

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INTOUCH logo

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

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Insightly Service logo

Insightly Service

Service is the newest addition to the Insightly unified suite of customer relationship management applications.

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Pega Customer Service logo

Software for managing customer service operations

Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Customer service software for email, chat, social media, voice, web forms, and messaging. HappyFox combines ticket routing, automation, SLAs, private notes, knowledge bases, self-service portals, CSAT surveys, reports, mobile apps, and 100+ integrations.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Cegid PHC GO logo

Online business management solution in Portuguese

PHC GO is an online business management solution available only in Portuguese. The software offers tools for managing sales, suppliers, billing and invoicing, stock, accounting, and more.

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