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Infoset Logo

Omnichannel customer service platform

Infoset - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Infoset?

Infoset is a omnichannel customer service platform.

Infoset allows users to effectively manage all their support and sales channels such as business phones, email, live chat, chatbot, social media from a single platform, makes it easier to scale their business and increase sales.

Starting from

23

/user

Per month

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Infoset's key features

Most critical features, based on insights from Infoset users:

Alerts/Escalation
Performance Metrics
Support Ticket Management
Knowledge Base Management
Call Center Management
Email Management

All Infoset features

Features rating:

Live Chat
Multi-Channel Communication
Reporting & Statistics
Third-Party Integrations

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Infoset pricing

Value for money:

Starting from

23

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Infoset support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Live Online
Documentation
Videos
Webinars

Infoset reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Infoset FAQs

Q. What type of pricing plans does Infoset offer?

Infoset has the following pricing plans:
Starting from: $23.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Infoset?

Infoset has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Infoset support?

Infoset supports the following languages:
English, Italian, German, Turkish, French


Q. Does Infoset support mobile devices?

Infoset supports the following devices:
Android, iPad, iPhone


Q. Does Infoset offer an API?

Yes, Infoset has an API available for use.


Q. What other apps does Infoset integrate with?

Infoset integrates with the following applications:
Messenger, Google Analytics 360, Telegram, WhatsApp, Segment, Amplitude, WordPress, Twitter/X, Discourse, Fathom, Instagram, Shopify


Q. What level of support does Infoset offer?

Infoset offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep), FAQs/Forum

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