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Customer Support Software - Page 13

Last updated: September 2026

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352 software options

Jotform AI Agents logo

Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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Massively.ai logo

Cloud-based AI chat & DM sales platform for SMBs

Massively.ai is a cloud-based AI chatbot and live chat platform for SMBs that converts Instagram DMs, Facebook Messenger, and website.

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Plivo logo

API-based Voice and SMS platform for businesses of all sizes

Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

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Vensor AI logo

Cloud-based AI agent platform for SMBs and enterprises

Cloud-based platform for building, deploying, and managing AI agents and automated workflows for mid-size to enterprise businesses.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Decagon logo

Cloud-based conversational AI for enterprise CX

Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Evaline logo

AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

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Webio logo

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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NuPlay logo

Cloud-based conversational AI platform for enterprises

NuPlay is a cloud-based enterprise conversational AI platform for building, deploying, and optimizing voice and chat agents across.

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ClearTalk logo

Innovative Solutions, Real Results

ClearTalk AI offers an advanced conversational voice AI technology that allows businesses to automate customer interactions seamlessly. With features like multilingual support, CRM integration, and real-time actions during calls, it provides a robust platform to enhance customer service and operational efficiency.

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Calldock logo

Instantly call website visitors with AI voice agents

Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.

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Agent IQ logo

AI relationship banking platform for banks & unions

Cloud-based AI relationship banking platform for banks and credit unions, combining NLP self-service and live agent escalation.

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Teneo  logo

Conversational AI platform

Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

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OMQ logo

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Dialpad Ai Contact Center logo

The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

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Salesmate logo

Cloud-based AI CRM for sales, marketing & support

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

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ASAPP logo

Agile communication management system to assist field teams

ASAPP is a communication system that works as a distribution channel type for company information. The tool facilitates access to data that matters the most when field teams are attending sales interactions through the organization of contents in files.

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Laivly logo

Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Kundo logo

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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DRUID logo

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Floatbot logo

AI Agent Platform for Enterprises and Contact Center

Floatbot is a cloud-based conversational AI platform helping insurance carriers and fintechs enhance digital sales, automate inbound and outbound calls, and streamline customer support processes.

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Drift logo

Cloud-based AI chat platform for B2B sales teams

Drift is a cloud-based AI chat agent platform for B2B sales and marketing teams that identifies high-intent visitors, automates lead.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Messagio logo

AI-powered unified customer messaging platform

Messagio is a unified messaging platform consolidating communication across ten channels, including live chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, Viber, and voice AI, into one dashboard. Its AI assistant, Melina, classifies messages by intent, detects sentiment, and provides automated responses. Features include smart routing, e-commerce integrations for Magento and WooCommerce, and team collaboration tools with role-based access.

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HiperMe! logo

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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