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Top Rated Customer Support Software with Activity tracking - Page 6

Last updated: November 2026

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153 software options

Conecto logo

Business software your own AI agent runs

Conecto is business software built for AI agents. A business's own agent, such as Claude, ChatGPT or Grok, runs the CRM, email inboxes, invoices, books, bookings and e-signature through 581 tools over MCP or a REST API, and pays per action.

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klink.cloud logo

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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After Hours Virtual Receptionist logo

Virtual receptionist for after-hours call handling

After Hours Virtual Receptionist handles business calls outside office hours, routing messages and managing caller inquiries on behalf.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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QuantumDesk logo

AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Aquant logo

Unleashing Service Excellence with Aquant's Service Co-Pilot

Service Co-Pilot is an end-to-end solution designed specifically for service organizations to enhance service outcomes and elevate customer experience. It's a transformational catalyst, enabling organizations to adopt new strategies and technologies and advance customer excellence.

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Haber Chat logo

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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3C Plus logo

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Joble logo

AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

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Billetterie logo

Cloud-based legal case management software

Billetterie is a cloud-based legal case management software that helps businesses in IT, law, and other industries streamline service operations related to assigning service levels, tracking tickets, and monitoring agent performance. It lets sales representatives handle service requests, collaborate with clients, and analyze service management trends from a unified platform.

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AskSpot logo

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Cobbai logo

AI agents for customer service

Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

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GLARUS logo

Centralised queue management for service branches

Multi-branch queue management with live dashboards, 28 reports, EMS counter operations and multilingual CSA self-service kiosks.

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TIKTING logo

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Webio logo

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Brand2Chat logo

Cloud-based WhatsApp CRM for SMBs & enterprises

Brand2Chat is a cloud-based WhatsApp Business API platform for SMBs and enterprises to manage multi-agent inboxes, automate chatbots.

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ASAPP logo

Agile communication management system to assist field teams

ASAPP is a communication system that works as a distribution channel type for company information. The tool facilitates access to data that matters the most when field teams are attending sales interactions through the organization of contents in files.

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DRUID logo

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Kav logo

Answers from your own systems, not from a FAQ

Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.

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Hay logo

AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

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OneTone.ai logo

AI tool for customer support and QA management

OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution.

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Misterio logo

AI agent for customer support and sales

Misterio is an AI agent for customer support and sales. It answers customers 24/7 in 75 languages inside your current helpdesk.

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