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Best Customer Support Software - Page 3

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156 software options

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CloudApp logo

CloudApp

4.6
(169)

Share files fast

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CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends.

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Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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ServiceNow Customer Service Management logo

ServiceNow Customer Service Management

4.3
(120)

Cloud-based customer service management software

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ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the entire case process lifecycle on a unified platform.

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Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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Chaport logo

Chaport

4.8
(49)

Multi-channel live chat and chatbot software for business

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Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Gladly logo

Gladly

4.9
(47)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Kayako logo

Kayako

4.0
(161)

Unified customer service platform

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Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Tracker logo

Tracker

4.4
(66)

Customer Service and Support Management Software

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PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.

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Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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eDesk logo

eDesk

4.5
(60)

eDesk; the most scalable eCommerce customer support tool for

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eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplace, webstore and social media support.

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Acobot logo

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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AzureDesk logo

AzureDesk

4.5
(49)

Help desk software for SMBs

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AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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LogicBox logo

LogicBox

4.5
(49)

Custom-built business management software.

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Live customer support included.

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Teckst logo

Teckst

4.9
(30)

Customer service texting platform

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Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

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NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.

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UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Sprinklr logo

Sprinklr

4.2
(70)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Kommunicate logo

Kommunicate

4.6
(39)

Customer support automation tool for the eCommerce sector

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Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.

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Sharpen logo

Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

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Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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ilos logo

ilos

4.8
(29)

Video's Most Interactive Platform

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VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders.

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DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

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Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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C-Desk logo

C-Desk

4.7
(27)

Cloud-based help desk software for customer support teams

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C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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Magentrix logo

Magentrix

4.7
(24)

We make portals. It's not magic. It's Magentrix.

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Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

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