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Customer Support Software - Page 4

102 software options

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Brand Embassy

5.0
(1)

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Chat Outsource

5.0
(1)

Live chat solution providing professional chat agents

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Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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Gladly

5.0
(1)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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OTO

5.0
(1)

Speech analytics API for sentiment analysis

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OTO is a speech analytics API and AI-powered voice intelligence technology, which analyzes customer sentiment through tone of voice. The platform can be used by call centers, healthcare providers, home technology providers, and robotics developers to understand and leverage voice data.

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OmniCore

5.0
(1)

Personalized live customer experience & engagement

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OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors

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UserEcho

5.0
(1)

Interactive customer support & feedback community

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UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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Xperience

5.0
(1)

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers

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Agent.ai

(0)

Artificial Intelligence Customer Service

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Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Akio Unified Interaction Center

(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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CSAT.AI

(0)

A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Cingo

(0)

Omni-channel customer service platform

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Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling

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ConfirmKit

(0)

User research platform for teams and product people

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ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Mr Wolf

(0)

Customer support automation with machine learning & NLP

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Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT

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OBI Engage

(0)

Social media management for customer service & engagement

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OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty.

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OMQ

(0)

Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Ottspotta

(0)

Phone platform for G Suite and Slack

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Use CRM, chat and ticketing integrations to improve customer service

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Requuest

(0)

Customizable IT support solution

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Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more

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SAP Service Cloud

(0)

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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Saysimple

(0)

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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ServiceMobility

(0)

Connected field service mobility

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ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization

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ShowHows

(0)

Online how-to guides & tutorials for business

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ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing

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SimpleFeedback

(0)

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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TechSee

(0)

Intelligent visual customer support solution

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TechSee is an intelligent visual support solution which provides SMBs & enterprises
with the platform to assess, diagnose and resolve technical issues remotely

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Tender Support

(0)

Customer support software

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Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

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Timum

(0)

Appointment scheduling software for real estate industry

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timum is a web-based software, which is used to coordinate real estate sector appointments. The timum calendar can be integrated into ImmobilienScout24 and users can configure the times at which a particular property can be viewed.

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