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Customer Support Software - Page 4

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Next4biz CSM logo

Next4biz CSM

4.7
(17)

End-to-end omnichannel customer experience management.

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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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SupportBee logo

SupportBee

4.4
(26)

Customer support help desk software

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SupportBee is simple and usable. There is no learning curve when switching to SupportBee.
Our understanding of customer support has evolved over the decade that we have been in business and with it, our customer service.

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Grasp logo

Grasp

4.6
(20)

Customer Support Software for Live Chat, Email and Twitter

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Grasp's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Boost your customer service with Grasp

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HappyFox Chat logo

HappyFox Chat

4.6
(18)

Premium live chat software

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HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Trengo logo

Trengo

4.5
(20)

A smart customer engagement platform.

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Trengo is a smart customer engagement platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

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InfoServ logo

InfoServ

4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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Freshdesk Contact Center logo

Freshdesk Contact Center

4.0
(34)

Modern Phone System for customer support & sales

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Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries.

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VSight Remote logo

VSight Remote

4.9
(11)

Augmented reality (AR) tools for remote assistance

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VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Businesses can share files and images with users in various formats.

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Help Lightning logo

Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Sagicc logo

Sagicc

4.4
(19)

Make your customers fall in love with your brand 💘

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.

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eBanqo logo

eBanqo

4.2
(22)

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Richpanel logo

Richpanel

4.9
(10)

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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Môveo.AI logo

Môveo.AI

5.0
(9)

Conversational AI platform

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Môveo AI is a conversational AI platform that learns from your data and allows you to deploy, and manage AI virtual agents. Transform your business with Môveo AI’s “1-click AI'' platform which allows you to automate customer service needs and streamline lead generation strategies.

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Talla logo

Talla

4.7
(12)

AI-powered automation solution for streamlining support

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Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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Forethought logo

Forethought

4.5
(14)

Conversational AI platform for retail and other sectors

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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.

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Capacity logo

Capacity

4.5
(14)

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Answerbase logo

Answerbase

4.7
(11)

Meet your customers’ and company's information needs

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Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings.

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RingCentral Engage Digital logo

RingCentral Engage Digital

4.7
(11)

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Interakt logo

Interakt

4.7
(11)

All-in-one WhatsApp Business Platform

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Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

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Paldesk  logo

Paldesk

4.8
(10)

Live chat & omni-channel helpdesk software

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Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients.

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Helpshift logo

Helpshift

3.9
(29)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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FAQ Bot logo

FAQ Bot

4.7
(10)

Become FAQing amazing at customer service.

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Make the most of every conversation with help pages, chatbot and live chat in one platform.

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Viewabo logo

Viewabo

4.6
(11)

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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C2 ATOM logo

C2 ATOM

4.3
(14)

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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YDEA logo

YDEA

4.4
(12)

Italian CRM tool to handle customer service operations

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Ydea is an Italian customer relationship management (CRM) software designed to help businesses provide technical assistance to customers and handle sales orders. The centralized dashboard enables sales teams to manage leads and convert them into business opportunities.

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