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Customer Support Software - Page 7

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Logicalware logo
5.0
(2)

Customer communication management

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Logicalware is a cloud-hosted customer service support for the management of inbound Email, Social media and live chat enquiries. MailManager ensures that customer enquiries are automatically distributed to, enabling them to respond efficiently, analyses customer service workflows and more.

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Radiance Commerce logo
5.0
(2)

Boost sales for brands with SmartChat, an AI-powered chatbot

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Radiance Commerce is a provider of AI-powered chatbot solutions designed to help businesses sell more and enhance customer experiences. Our flagship product, Radiance SmartChat, harnesses the power of ChatGPT and Generative AI to create an AI-powered Shopping Concierge for websites.

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Xperience logo
5.0
(2)

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Got It AI logo
5.0
(2)

Conversational AI chatbots for customer support & sales

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Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

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Callmaker logo
5.0
(2)

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Wrench.ai logo
5.0
(2)

Personalization AI to acquire, grow, and retain customers

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Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

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Unbabel logo
3.8
(4)

Translation platform for multilingual customer service

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Unbabel is a language operations platform that helps businesses deliver a multilingual customer experience. The solution translates between any language pairs, detects and fixes style and consistency errors, resolves translation mismatches, localizes content, and delivers websites and applications in multiple languages.

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CustomerWise logo
4.0
(3)

Customer support and business process management

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Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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Coveo Relevance Cloud logo
4.0
(3)

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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DeepConverse logo
4.5
(2)

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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UserEcho logo
4.5
(2)

Interactive customer support & feedback community

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UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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Hibot logo
4.5
(2)

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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SAP Service Cloud logo
4.5
(2)

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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tele-LOOK logo
4.5
(2)

Live Video Support and Customer Care Software

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Customer Service Support Cloud Software for easy case resolutions. No / less field service journeys as problems will be resolved via live video support

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InfoCision logo
4.5
(2)

Web-based call center and internal communication software

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InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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Gluru AI logo
3.5
(4)

Customer experience management with AI and machine learning

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MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

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Streem logo
3.7
(3)

Cloud-based AI and AR tool for remote support

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Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

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Blue Note Systems logo
4.0
(2)

CRM software to manage leads, sales, quotes & campaigns

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Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

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Merit for Life Science logo
4.0
(2)

Cloud-based ERP for life science organizations.

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Cloud-first ERP for fast-growing life science manufacturers in pre-clinical and clinical stage. Designed to be the first and last solution needed. It advances Dynamics 365 to deliver quality, procurement, materials management, production, and compliance, etc. for biotech, pharma and med device.

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Brand Embassy logo
5.0
(1)

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Conferbot logo
5.0
(1)

Build chatbots for lead generation, customer support, survey

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Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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AR Genie logo
5.0
(1)

Virtual assistance software for resolving technical issues

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AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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CallerDesk logo
5.0
(1)

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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Zuar Portal logo
5.0
(1)

Provide branded Tableau dashboards!

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

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Glia logo
5.0
(1)

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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