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Top Rated Customer Support Software with Bigcommerce - Page 2

Last updated: November 2026

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34 software options

eDesk logo

eDesk; the most scalable eCommerce customer support tool for

eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

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Velaro logo

Driving business success through every conversation.

Resolve issues faster with built-in ticketing that captures every case from live chat, email, voice, and messaging apps. Manage the entire conversation from first contact to resolution in one platform, so you don’t need multiple tools to track and close support cases.

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CoinPayments logo

Cryptocurrency wallet for managing multiple cryptocurrencies

CoinPayments is a cryptocurrency wallet designed to help businesses, merchants, and professionals process payments, purchase gift cards, exchange cryptocurrencies, send or receive coins, and more. It offers shopping cart plugins for various eCommerce platforms and allows users to create custom buttons by selecting specific images to accept cryptocurrencies and donations from customers.

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Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR,...

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ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Alhena AI logo

Agentic AI commerce platform for ecommerce brands

Alhena AI (formerly Gleen) is the leading AI shopping assistant for ecommerce customer support built to convert browsers into buyers and generate revenue.

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AskSpot logo

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Salesmate logo

Cloud-based AI CRM for sales, marketing & support

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

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