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Help Desk Software with Real-Time Reporting (2026) - Page 2

Last updated: April 2026

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117 software options

Sprinklr logo

Sprinklr

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Tidio logo

Tidio

Aill-in-one customer support software with AI features

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Tidio is a help desk software suite comprising help desk, live chat, chatbot, and AI agent products. Create chatbot automations with Flows, talk to your clients live in real time, or delegate issue handling to Lyro, an AI agent for customer support, capable of resolving up to 64% of issues.

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ServoDesk logo

ServoDesk

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Tesseron logo

Tesseron

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Deskero logo

Deskero

Customizable help desk & ticketing system

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Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

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Creatio CRM logo

Creatio CRM

New era CRM to manage all customer and operational workflows

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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HaloPSA logo

HaloPSA

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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VobeSoft logo

VobeSoft

No-code Business Software

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VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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TeamViewer ONE logo

TeamViewer ONE

Remote support, remote access & device management software

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Resolve IT issues faster with secure remote support. TeamViewer empowers help desks to assist anyone, anywhere, in real time.

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Rexpondo logo

Rexpondo

Ticketing and ITSM software solution.

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Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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ALVAO Service Desk logo

ALVAO Service Desk

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Sunrise ITSM logo

Sunrise ITSM

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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ClientZen logo

ClientZen

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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Neoforce logo

Neoforce

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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LogMeIn Resolve logo

LogMeIn Resolve

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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ITM IT Asset Management logo

ITM IT Asset Management

Complete Asset Management with IOT Technology & RDP

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ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

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Lansweeper logo

Lansweeper

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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UKG HR Service Delivery logo

UKG HR Service Delivery

Cloud-based human resource (HR) management software

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PeopleDoc is a cloud-based human resource (HR) management software that enables businesses to manage administrative workflows and facilitate employee onboarding processes. The advanced analytics module allows supervisors to monitor key performance indicators (KPI) on a dashboard.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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Alloy Navigator logo

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Kapture CX logo

Kapture CX

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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EcholoN logo

EcholoN

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Kiamo logo

Kiamo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Zingtree logo

Zingtree

Build interactive decision trees that guide your teams.

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Build question & answer style troubleshooters for fewer tickets and customer self-help

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ThriveDesk logo

ThriveDesk

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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