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Deskero Logo

Deskero

4.7
(113)

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Customizable help desk & ticketing system

(8)

Deskero Pricing, Features, Reviews and Alternatives

Deskero FAQs

Q. What type of pricing plans does Deskero offer?

Deskero has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Deskero?

Deskero has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Deskero support?

Deskero supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Italian, Portuguese, Russian, Spanish


Q. Does Deskero support mobile devices?

Deskero supports the following devices:
Android, iPad, iPhone


Q. Does Deskero offer an API?

Yes, Deskero has an API available for use.


Q. What other apps does Deskero integrate with?

Deskero integrates with the following applications:
Adobe Commerce, Zapier, Gmail, WordPress, Twitter/X, Zendesk Sell, Meta for Business


Q. What level of support does Deskero offer?

Deskero offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

Deskero product overview

Price starts from

9

/user

Per month

What is Deskero?

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks. It is a simple yet powerful tool to make customer care easier and quicker, offering a wide range of advanced features than can be easily customized for unique workflows and business needs.

Key benefits of using Deskero

  • Provide multi-channel support working from a single platform

  • Interact with your social channels easily and quickly

  • Provide real-time support to customers with our Live-Chat

  • Gather feedback directly from your website with a widget

  • Customize the look and feel and branding of your help-desk

  • Adapt Deskero to your exact needs using custom fields
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    In Person

    Not sure about Deskero? Compare it with a popular alternative

    Starting from

    9

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    40

    Per month

    Flat Rate

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    Why am I seeing this?

    Deskero pricing information

    Value for money

    4.6

    /5

    113

    Starting from

    9

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Deskero features

    Functionality

    4.5

    /5

    113

    Total features

    61

    3 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third-Party Integrations
    Activity Dashboard
    Customizable Branding
    Multi-Channel Communication
    Reporting & Statistics
    Live Chat

    Functionality contenders

    Deskero users reviews

    Overall Rating

    4.7

    /5

    113

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.77/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    33

    2

    0

    0

    Pros
    It's clear and user friendly, clean and it reminds me everything, it's the best companion for ticketing.
    We have been trying different tools for managing help desk and support tickets and this is the best so far. We have all the features we like at hand and is very easy to setup and use.
    Great user/client experience, great customer service, easy to integrate, great for your clients.
    Cons
    Sometimes admin area is a bit too crowdy. Chat systems is worst than other parts of the software.
    Pricing could be a problem because of the agents.
    Data-export doesn't work very well, is really the raw data. Reports are rather limited.

    Overall rating contenders

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