GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
$15 per agent/month for Social plan, designed for social media managers
$38 per agent/month for Business plan, for professional business use, with live chat
$78 per agent/month for Power plan, for advanced ticket system features, with live chat
Also offers a completely free plan that’s perfect for non-professionals
Since my company implemented Deskero, I have seen great improvements in customer satisfaction. It is the tool that my customer support team needed to provide impeccable customer service. I highly recommend this software to any business.
Pros: Simple, minimal, great social integration
Great help desk system with a penchant for social networks
Pros: is both simple and flexible, reduce waste of time, easy to personalize in the looks and also in the database, has good knowledge base features, is a great tool at a great price.
Cons: Deskero is very new so some things could definitely improve. Documentation could be better (even if customer care is quite fast!) and third party integration has a log way to go.
Great interface, good social integration and a very strong ticket system & knowledge base.
Pros: easy to use and to customize
We have been using Deskero since its very first day and we fall in love with it from the beginning. It’s such a smart and easy software that getting started was as easy as signing in. Deskero gave us all the features that its competitors are offering for way less money.
Deskero is a very good customer care tool, especially for companies that also need to integrate social networks and are running on a budget. It allows a basic team to take care of a great deal of incoming requests and it’s both simple and flexible. It’s knowledge base is a big time saver, if you take your time to set it up properly. Also, training is really minimal: our team was ready to work with it in no time. It supports also a great deal of customization, both in the interface and in its database and even allows use to set up a personal widget to get feedback from your website.
Pros: Simple to use, great social integration
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