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Help Desk Software for Mid Size Business (2026) - Page 10

Last updated: February 2026

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300 software options

Tikit logo

AI-based service desk solution

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Tikit is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Business Manager 365 logo

Cloud-based business management software

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Business Manager 365 is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Consol CM/Helpdesk logo

Software for managing IT helpdesk and support operations

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Consol CM/Helpdesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep).

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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LBi HR HelpDesk logo

Cloud-based HR management system with call-tracking workflow

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LBi HR HelpDesk is available for Mid Size Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

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Request Tracker logo

The system you need to track the tasks you can't forget.

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Request Tracker is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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Nixxis Contact Suite is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Daktela logo

Call Centre Software for all Business

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Daktela is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Web Tracks logo

Help desk and IT asset management solution

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Web Tracks is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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CustomerWise logo

Customer support and business process management

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CustomerWise is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR IT Asset Management is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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zofiQ logo

Help desk & ticket automation platform for MSPs

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zofiQ is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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Wavity logo

Frictionless business on a budget

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Wavity is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

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SteadyPoint Helpdesk is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Awesome Support logo

Best WordPress helpdesk plugin

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Awesome Support is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep), Phone Support.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Insightly Service logo

Insightly Service

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Insightly Service is available for Mid Size Business.

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Focus Desk logo

Multi-channel service desk & ticketing solution

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Focus Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

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Artologik HelpDesk logo

Help desk and ticketing software

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Artologik HelpDesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support.

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Engaige logo

AI-powered seamless customer support

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Engaige is available for Mid Size Business.

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