GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Help Desk Software
Last updated: December 2024
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
103 software options
Sponsored
Free
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Users also considered
Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (Up to 2 agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $59/agent/month billed monthly or $49/agent/month billed yearly Enterprise- $95/agent/month billed monthly or $79/agent/month billed yearly
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (Up to 2 agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $59/agent/month billed monthly or $49/agent/month billed yearly Enterprise- $95/agent/month billed monthly or $79/agent/month billed yearly
Users also considered
Free
SaaS License Starter Help Desk: $15/staff/mo ($12 when billed annually) Pro Help Desk: $25/staff/mo ($20 when billed annually) Satellite Help Desk: $30/staff/mo ($24 when billed annually) Pro Service Desk: $40/staff/mo ($32 when billed annually) Ent Service Desk: $60/staff/mo ($48 when billed annually) Download Recurring On-Premises License Starter Help Desk: $8/staff/mo ($10 when billed annually) Pro Help Desk: $20/staff/mo ($16 when billed annually) Satellite Help Desk: $25/staff/mo ($20 when billed annually) Pro Service Desk: $30/staff/mo ($24 when billed annually) Ent Service Desk: $40/staff/mo ($32when billed annually) Download One Time On-Premises License Starter Help Desk: $200/staff Pro Help Desk: $400/staff Satellite Help Desk: $500/staff Pro Service Desk: $600/staff Ent Service Desk: $800/staff Live Chat Pricing SaaS Recurring: $25/staff/mo ($20 when billed annually) Download Recurring: $20/staff/mo ($16 when billed annually) Download One-Time: $400/staff
SaaS License Starter Help Desk: $15/staff/mo ($12 when billed annually) Pro Help Desk: $25/staff/mo ($20 when billed annually) Satellite Help Desk: $30/staff/mo ($24 when billed annually) Pro Service Desk: $40/staff/mo ($32 when billed annually) Ent Service Desk: $60/staff/mo ($48 when billed annually) Download Recurring On-Premises License Starter Help Desk: $8/staff/mo ($10 when billed annually) Pro Help Desk: $20/staff/mo ($16 when billed annually) Satellite Help Desk: $25/staff/mo ($20 when billed annually) Pro Service Desk: $30/staff/mo ($24 when billed annually) Ent Service Desk: $40/staff/mo ($32when billed annually) Download One Time On-Premises License Starter Help Desk: $200/staff Pro Help Desk: $400/staff Satellite Help Desk: $500/staff Pro Service Desk: $600/staff Ent Service Desk: $800/staff Live Chat Pricing SaaS Recurring: $25/staff/mo ($20 when billed annually) Download Recurring: $20/staff/mo ($16 when billed annually) Download One-Time: $400/staff
Users also considered
Free
7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever. Forever-free plan. 3 chat operators included. Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others). Communicator plan. 1 chat operator included, from $15,83/mo. All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo Chatbots plan. 3 chat operators included, from $40,83/mo. All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration
7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever. Forever-free plan. 3 chat operators included. Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others). Communicator plan. 1 chat operator included, from $15,83/mo. All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo Chatbots plan. 3 chat operators included, from $40,83/mo. All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration
Users also considered
Free
Free: For small support teams €0 max. 5 users Standard: For growing support teams €42 user/month Professional: For larger businesses Now €79 user/month Enterprise: For the most advanced support teams €149 per user/month Enterprise Plus: For businesses that need maximum versatility €199 per user/month
Free: For small support teams €0 max. 5 users Standard: For growing support teams €42 user/month Professional: For larger businesses Now €79 user/month Enterprise: For the most advanced support teams €149 per user/month Enterprise Plus: For businesses that need maximum versatility €199 per user/month
Users also considered
Free
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
Users also considered
Free
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $45 per month. Service Hub Professional starts at $450 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $45 per month. Service Hub Professional starts at $450 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly
Users also considered
Free
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Users also considered
Free
Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually. Each license can be activated on an unlimited number of devices and can be used by unlimited users. Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.
Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually. Each license can be activated on an unlimited number of devices and can be used by unlimited users. Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.
Users also considered
Users also considered
Users also considered
Free
Subscription license based on IT process users, type of license and level of support needed. Contact ServiceNow directly for pricing information
Subscription license based on IT process users, type of license and level of support needed. Contact ServiceNow directly for pricing information
Users also considered
Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Users also considered
Users also considered
Users also considered
Free
Use the Free Forever plan to discover conversation automation. The Basic plan is for individuals who want to automate simple website conversations. The Pro plan is designed for individuals and small teams looking to expand automation across channels. The Enterprise plan allows you to exploit all the premium features and receive support for designing tailor-made chatbots.
Use the Free Forever plan to discover conversation automation. The Basic plan is for individuals who want to automate simple website conversations. The Pro plan is designed for individuals and small teams looking to expand automation across channels. The Enterprise plan allows you to exploit all the premium features and receive support for designing tailor-made chatbots.
Users also considered
Free
BASIC: $60/month (or $50/month when billed annually) for unlimited users and 350 tickets/month included PRO: $300/month (or $250/month when billed annually) for unlimited users and 2000 tickets/month included ADVANCED: $750/month (or $625/month when billed annually) for unlimited users and 6000 tickets/month included Custom enterprise plans are also available - contact Gorgias for more information.
BASIC: $60/month (or $50/month when billed annually) for unlimited users and 350 tickets/month included PRO: $300/month (or $250/month when billed annually) for unlimited users and 2000 tickets/month included ADVANCED: $750/month (or $625/month when billed annually) for unlimited users and 6000 tickets/month included Custom enterprise plans are also available - contact Gorgias for more information.
Users also considered
Free
Free Plan: The free plan includes, Multi-channel, shared inboxes, Email management, Live chat, WhatsApp & Voice, Knowledge Base, Team collaboration, Slack integration. Lite Plan: $19/user/month when billed annually. $24/user/month when billed monthly. Growth Plan: $29/user/month when billed annually. $34/user/month when billed monthly. Pro Plan: $49/user/month when billed annually. $59/user/month when billed monthly. Elite Plan: Ideal for teams that require advanced features or manage multiple shared inboxes.
Free Plan: The free plan includes, Multi-channel, shared inboxes, Email management, Live chat, WhatsApp & Voice, Knowledge Base, Team collaboration, Slack integration. Lite Plan: $19/user/month when billed annually. $24/user/month when billed monthly. Growth Plan: $29/user/month when billed annually. $34/user/month when billed monthly. Pro Plan: $49/user/month when billed annually. $59/user/month when billed monthly. Elite Plan: Ideal for teams that require advanced features or manage multiple shared inboxes.
Users also considered
Users also considered
Users also considered
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.