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JIRA Service Management logo

JIRA Service Management

4.5
(624)

The only ITSM solution built on the Jira platform

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Free
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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LiveAgent logo

LiveAgent

4.7
(1.5K)

Great customer service starts with better help desk software

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Free
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $9/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month

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HubSpot Service Hub logo

HubSpot Service Hub

4.4
(151)

Cloud-based customer service solution for firms of all sizes

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Free
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $45 per month. Service Hub Professional starts at $450 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly

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NinjaOne logo

NinjaOne

4.8
(190)

The Easiest-to-Use Unified IT Operations Solution

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Free
For more detailed pricing information, contact NinjaOne directly.

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Freshdesk logo

Freshdesk

4.5
(3.2K)

Online helpdesk system and customer service software

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Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

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Zoho Desk logo

Zoho Desk

4.5
(2.1K)

Superior customer service. Lasting experiences.

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Free
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

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EngageBay CRM logo

EngageBay CRM

4.7
(596)

Integrated sales & marketing software for growing teams

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Free
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)

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Tidio logo

Tidio

4.7
(437)

Communicator for businesses. live chat, messenger and email

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Free
7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever. Forever-free plan. 3 chat operators included. Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others). Communicator plan. 1 chat operator included, from $15,83/mo. All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo Chatbots plan. 3 chat operators included, from $40,83/mo. All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration

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Apptivo logo

Apptivo

4.4
(710)

CRM for managing customer accounts

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Free
Starts at just $8 per user/ Billed annually. - comes with 18 Apps, 100 Custom Fields Per App 25 Workflows 8 Custom Dashboards 3rd Party Service Integration 24x7 Support

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Supremo Remote Desktop  logo

Supremo Remote Desktop

4.7
(436)

Remote assistance, IT professionals, System administrators

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Free
Supremo is free for non-professional and/or non-continuous use and offers a 21-days free trial. For professional or continuous use is the most affordable software: its pricing starts at $6.00 per user per month and licenses can be purchased quarterly or annually. Each license can be activated on an unlimited number of devices and can be used by unlimited users. Licences can be configured on the basis of the number of remote connections you use and this number is the only constraint on Supremo's plans.

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Spiceworks logo

Spiceworks

4.4
(555)

Server and website monitoring software

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Free
Spiceworks IT Help Desk is available for free of cost.

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Bitrix24 logo

Bitrix24

4.2
(796)

100% free CRM, collaboration, and communication tool suite

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Free
A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $61/mo Standard: $124/mo Professional: $249/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)

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Yonyx logo

Yonyx

4.7
(227)

Decision tree driven Interactive guides for customer service

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Free
http://corp.yonyx.com/pricing

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Agile CRM logo

Agile CRM

4.1
(510)

Sales and marketing CRM for growing businesses

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Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

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Gist logo

Gist

4.7
(148)

AI-enabled customer communication solution

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Free
Pricing for the Support package is $9/mo per user. Our Growth suite is $24

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ServiceNow logo

ServiceNow

4.5
(220)

Enterprise IT service cloud solutions

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Free
Subscription license based on IT process users. $100 / IT process user / month with volume discounts available. End user pricing is offered in certain scenarios.

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GoTo Resolve logo

GoTo Resolve

4.4
(196)

All-in-one IT support

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.4
(200)

Cloud IT Help Desk Software

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Tiledesk logo

Tiledesk

4.5
(147)

Conversational Automation Made Easy

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Free
Free Forever plan for startups and small business. Pro plan to exploit all the premium features of Tiledesk. Enterprise plan for dedicated features, account manager and higher SLAs.

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Gorgias logo

Gorgias

4.7
(109)

Help desk and customer service solution

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Free
BASIC: $60/month (or $50/month when billed annually) for unlimited users and 350 tickets/month included PRO: $300/month (or $250/month when billed annually) for unlimited users and 2000 tickets/month included ADVANCED: $750/month (or $625/month when billed annually) for unlimited users and 6000 tickets/month included Custom enterprise plans are also available - contact Gorgias for more information.

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Missive logo

Missive

4.9
(57)

Collaborative inbox for teams

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Free
- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing

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Crisp logo

Crisp

4.5
(97)

All-in-one multi-channel solution for customer messaging

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Free
Free: 2 agents included Pro: €25/month, per team Unlimited: €95/month, per team

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Faveo Helpdesk logo

Faveo Helpdesk

4.5
(83)

Faveo Helpdesk helps simplify the customer support process

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Free
Self-hosted and Cloud available with a perpetual and recurring license.

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SherpaDesk logo

SherpaDesk

4.8
(60)

A support soution to help track time and manage projects

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Free
SherpaDesk offers the first tech free for life. With the first license the tech will have unlimited access to the application. As more technicians are added then it will be $39/tech per month. Additional charge of $2/month if remote assistance is turned ON.

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Kayako logo

Kayako

4.0
(168)

Unified customer service platform

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Free
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.

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