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Free Help Desk Software - Page 2
Last updated: February 2026
92 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Choose the plan that scales with your stage of growth: Whether you are just starting out or have large customer service teams, we have pricing to suit your individual needs. Ticket based pricing User based pricing
Read more about eDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
SaaS License Starter Help Desk: $15/staff/mo ($12 when billed annually) Pro Help Desk: $25/staff/mo ($20 when billed annually) Satellite Help Desk: $30/staff/mo ($24 when billed annually) Pro Service Desk: $40/staff/mo ($32 when billed annually) Ent Service Desk: $60/staff/mo ($48 when billed annually) Download Recurring On-Premises License Starter Help Desk: $8/staff/mo ($10 when billed annually) Pro Help Desk: $20/staff/mo ($16 when billed annually) Satellite Help Desk: $25/staff/mo ($20 when billed annually) Pro Service Desk: $30/staff/mo ($24 when billed annually) Ent Service Desk: $40/staff/mo ($32when billed annually) Download One Time On-Premises License Starter Help Desk: $200/staff Pro Help Desk: $400/staff Satellite Help Desk: $500/staff Pro Service Desk: $600/staff Ent Service Desk: $800/staff Live Chat Pricing SaaS Recurring: $25/staff/mo ($20 when billed annually) Download Recurring: $20/staff/mo ($16 when billed annually) Download One-Time: $400/staff
Read more about Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source customer support ticket system
Opensource
Read more about osTicket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Please contact Motadata for details.
Read more about Motadata ServiceOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call center management software
SMALL CLOUD: $ 9 Per Agent Per Month CLOUD: $ 39 Per Month Per Agent ON-PREMISE: $ 39 Per Month Per Agent
Read more about FocalScope
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
AzureDesk offer a limited feature "Free Plan" and a "Plus Plan" which costs from $5/agent per month and includes all the available features
Read more about AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
$25/month
Read more about ThriveDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month
Read more about NABD System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
GLPI is an IT Service Management software.
GLPI Network Cloud
Read more about GLPI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.
Read more about User.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk software for customer support teams
Contact C-Desk for pricing information
Read more about C-Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code Business Software
VobeSoft offers a forever free plan and you can always try any of our plans for free for 1 month. Pricing scales based on the number of seats, as well as functionalities needed. Our paid plan starts at €100/month and already include 5 users. We also provide enterprise plans with custom RPO, RTO, SLA & OLA and much more.
Read more about VobeSoft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete Asset Management with IOT Technology & RDP
3 pricing plans are available: Premium Plan: $99/month Professional Plan: $199/month Ultimate Plan: $999/month
Read more about ITM IT Asset Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Contact Simplisys for full pricing options.
Read more about ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that turns Trello Board into a service desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make running & growing your business easier
Have a look at our pricing page for more details.
Read more about Zigaflow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk & IT service management
Service Management Edition: named or concurrent analysts. Contact ServiceAide for pricing.
Read more about Intelligent Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open Source & SaaS based helpdesk for eCommerce merchants
Basic Plan, Free. Pro Plan, $11.00 per month per agent Enterprise Plan, $18.00 per month per agent
Read more about UVdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and ticketing solution for customer service
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk.
Read more about ProProfs Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management platform for businesses of all sizes
$29.99 per company per month
Read more about Genuity IT Admin Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Powered ticketing system
Standard plan starting at $12/user/month.
Read more about Desk365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for scalable, human-led customer conversations
Simple pricing. Built to scale.
Read more about Watermelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Do knowledge management the Wiki Way!
BlueSpice offers a range of flexible packages to meet the needs of organizations of all sizes, from small teams to large enterprises. Whether you need basic functionality or a comprehensive enterprise solution, we have a package designed for your specific requirements. BlueSpice free | Community Edition - Completely free to use - Core functionality, including basic editing, content management, etc - Ideal for small teams, personal use - Community support BlueSpice pro - Starting at 4,50 € per month/user - One wiki - Hosting Cloud or OnPremises - All key-features for businesses - Professional support BlueSpice farm - Starting at 8,50 € per month/user - Multiple wikis for big organizations - Hosting Cloud or OnPremises - All key-features for businesses - Sub wiki management - Professional support
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
There are four pricing plans starting from the free plan to the enterprise plan. - Free Plan: AI chatbot + Live chat with 100 customers on Instagram, Facebook Messenger, Webchat and Google's Business Messages - Starter Plan: $10 for AI chatbot + Live chat with 600 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages - Plus Plan: $35 for AI chatbot + Live chat with 2,400 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages - Growth Plan: $120 for AI chatbot + Live chat with 10,000 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages. - Enterprise Plan: Unlimited monthly chat customers with custom bots, automation and integration into third-party tools, premium support, and custom reports. All plans come with an FAQ bot, unlimited agent seats, Hubspot, Zendesk, and Zoho integration.
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues that you resolve with Helpshift. Agents are completely free!
Read more about Helpshift