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Top Rated Help Desk Software with Salesforce - Page 2

Last updated: June 2026

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36 software options

CXMEngine logo

Customer Journey Solution

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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Intelligent Service Management logo

Service desk & IT service management

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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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Zingtree logo

Build interactive decision trees that guide your teams.

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Build question & answer style troubleshooters for fewer tickets and customer self-help

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

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IrisAgent logo

AI for every customer conversation, grounded in your truth.

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IrisAgent adds AI automation to your existing help desk. It connects to Zendesk, Salesforce Service Cloud, Intercom, Freshworks, and Zoho, then autonomously resolves 50%+ of incoming tickets across chat and email with 95%+ accuracy, grounded in your knowledge base and ticket history.

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