App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
All apps
Leaders
37 software options
Sponsored
Features
Asset Lifecycle Management(7)
Inventory Management(11)
Billing & Invoicing(7)
SMS Messaging(12)
Access Controls/Permissions(28)
Activity Dashboard(28)
Activity Tracking(29)
Alerts/Escalation(34)
Alerts/Notifications(29)
API(37)
Appointment Management(15)
Asset Tracking(9)
Assignment Management(15)
Audit Management(8)
Audit Trail(11)
Auto-Responders(25)
Automated Routing(33)
Calendar Management(10)
Call Center Management(29)
Call Monitoring(10)
Call Recording(11)
Call Routing(15)
Campaign Management(11)
Canned Responses(17)
Cataloging/Categorization(11)
Change Management(11)
Chat/Messaging(31)
Chatbot(13)
Client Portal(16)
Collaboration Tools(32)
Commenting/Notes(9)
Communication Management(23)
Compliance Management(7)
Computer Telephony Integration(11)
Configurable Workflow(16)
Configuration Management(10)
Contact Database(17)
Contact Management(18)
Content Management(11)
Contract/License Management(8)
CRM(26)
Customer Database(24)
Customer History(23)
Customer Segmentation(18)
Customizable Branding(33)
Customizable Fields(25)
Customizable Forms(24)
Customizable Reports(25)
Customizable Templates(26)
Dashboard(20)
Data Import/Export(26)
Data Visualization(7)
Document Management(8)
Document Storage(26)
Drag & Drop(20)
Email Management(32)
Email Templates(22)
Employee Management(13)
Engagement Tracking(12)
Event Triggered Actions(19)
Feedback Management(23)
File Sharing(17)
Forms Management(9)
Full Text Search(14)
Help Desk Management(21)
Inbox Management(10)
Incident Management(13)
Interaction Tracking(31)
Issue Auditing(11)
Issue Management(13)
Issue Scheduling(8)
Issue Tracking(11)
IT Asset Management(21)
IVR/Voice Recognition(7)
Knowledge Base Management(34)
Knowledge Management(16)
Lead Management(12)
Live Chat(28)
Macros/Templated Responses(21)
Mobile Access(24)
Monitoring(21)
Multi-Channel Communication(32)
Multi-Channel Management(13)
Multi-Language(24)
Multiple User Accounts(15)
Offline Form(15)
Performance Metrics(28)
Prioritization(20)
Proactive Chat(13)
Problem Management(11)
Project Management(16)
Queue Management(23)
Real Time Analytics(20)
Real Time Data(22)
Real Time Monitoring(21)
Real Time Notifications(24)
Real Time Reporting(22)
Real Time Updates(16)
Real-Time Chat(32)
Real-time Consumer-facing Chat(19)
Recurring Issues(10)
Remote Access/Control(20)
Reporting & Statistics(29)
Reporting/Analytics(36)
Role-Based Permissions(19)
Routing(10)
Rules-Based Workflow(13)
Search/Filter(22)
Self Service Portal(33)
Service Level Agreement (SLA) Management(27)
Single Sign On(23)
Social Media Integration(24)
SSL Security(14)
Support Ticket Management(29)
Support Ticket Tracking(14)
Survey/Poll Management(14)
Surveys & Feedback(32)
Tagging(20)
Task Management(20)
Template Management(9)
Third Party Integrations(31)
Transcripts/Chat History(16)
Transfers/Routing(17)
Virtual Assistant(11)
Website Integration(9)
Widgets(17)
Workflow Configuration(27)
Workflow Management(28)
Integrated with
Salesforce Sales Cloud
Microsoft Teams(11)
Microsoft 365(8)
Google Workspace(6)
Microsoft Outlook(10)
1Gateway(3)
3CX(2)
Actiondesk(4)
ActiveCampaign(6)
ActiveDEMAND(4)
Adobe Commerce(10)
Agent.ai(5)
Agile CRM(3)
Aircall(7)
Akita(5)
AlertOps(5)
Alida TXM(4)
Amazon Connect(4)
APIANT(7)
AppFollow(6)
Asana(7)
AskNicely(5)
AuditShipment (6)
authorize.net(2)
Autotask PSA(2)
AVOXI(3)
Azure Active Directory(1)
Basecamp(5)
Bedrock Data(5)
Better Proposals(3)
BeyondTrust Remote Support(5)
BigCommerce(8)
Bitium(4)
Blits(4)
Bold BI(3)
Box(6)
BugHerd(6)
Built.io Flow(4)
Calendly(3)
Campaign Monitor(8)
Capsule(6)
ChargeDesk(4)
Chattermill(4)
ChurnZero(5)
Clearbit(4)
ClickUp(4)
Cloud Elements(5)
CloudTalk(7)
Cognito Forms(8)
Confluence(1)
ConnectWise ScreenConnect(3)
Constant Contact(10)
Crowdin(4)
Customer Thermometer(9)
Customer.io(2)
CustomerX(3)
Cyclr(5)
Cyfe(9)
Delighted(4)
Dialpad(3)
DocuSign(3)
Domotz(2)
Dropbox Business(12)
Drupal(7)
elevio(4)
EV Reach(5)
EvaluAgent(3)
FAT FINGER(5)
Five9(3)
Fivetran(5)
Fonvirtual Virtual PBX(4)
FreshBooks(10)
Freshdesk(9)
Freshdesk Success(5)
FullContact(7)
FullStory(4)
Geckoboard(5)
GetResponse(5)
GitHub(6)
Gmail(13)
Google Analytics 360(15)
Google Calendar(10)
Google Contacts(5)
Google Docs(4)
Google Drive(6)
Google Forms(4)
Google Maps(2)
Grow(5)
Guru(6)
Harvest(5)
Help Desk Migration(10)
Highrise(8)
Hornbill(5)
HubSpot CRM(11)
HubSpot Marketing Hub(8)
HubSpot Service Hub(2)
Insightly(7)
Instagram(4)
Intercom(8)
iorad(5)
Jira(15)
JIRA Service Management(7)
Joomla(9)
JustCall(6)
Kaseya VSA(2)
Keap(6)
Klaus(7)
Klaviyo(2)
Klipfolio(4)
Kustomer(3)
Lansweeper(2)
Lead Gen & CRM (formerly SharpSpring)(4)
LeadMaster(6)
LinkedIn for Business(3)
LiveChat(5)
LogMeIn Rescue(10)
Lumoa(3)
MaestroQA(5)
Mailchimp(18)
Make(4)
Medallia Agent Connect(3)
Meta for Business(20)
Microsoft Azure(4)
Microsoft Excel(5)
Mobil(X)(4)
Morphic(2)
NetCrunch(4)
Nicereply(6)
Nimble(5)
NinjaOne(3)
Okta(6)
Olark(6)
OneDrive(2)
ONEiO(6)
OneLogin(7)
Operations Hub(4)
OpsGenie(4)
Optymyze(3)
Oracle Service(3)
PagerDuty(6)
PayPal(3)
Pipedrive(9)
Pivotal Tracker(4)
Plantt(4)
Playvox(5)
Plecto(4)
PrestaShop(6)
ProjectManager.com(4)
Quickbooks Online(7)
QuickBooks Online Advanced(9)
Radiance Commerce(3)
Retently(8)
RingCentral Contact Center(4)
RingCentral Engage Digital(4)
Ringover(4)
Rippling(3)
Robly(4)
RudderStack(5)
Salesforce Platform(3)
Salesforce Service Cloud(3)
ScalePad(2)
Segment(5)
ServiceNow(7)
Shelf(2)
Shift4Shop(3)
Shopify(13)
SIGNL4(4)
Simplesat(9)
Sisense(5)
Slaask(6)
Slack(24)
Solvemate(4)
Squarespace(4)
Squirro(4)
Stripe(6)
SugarCRM(7)
SurveyMonkey(9)
Talkdesk(8)
Teamleader(3)
TeamViewer(7)
Teamwork.com(4)
Time Doctor(5)
Toky(5)
Tonkean(4)
TOPdesk(3)
Tray.io(4)
Trelica(6)
Trello(12)
Trustpilot(2)
Twilio(9)
Twitter/X(17)
Typeform(4)
Unbounce(5)
Upscope(4)
Userlike(5)
Voxloud(4)
Vtiger CRM(2)
Weebly(4)
WhatsApp(5)
Wix(5)
WooCommerce(6)
WordPress(15)
Workativ Assistant(5)
Workato(6)
Xero(5)
xMatters(3)
Zapier(22)
Zendesk Sell(3)
Zendesk Suite(15)
Zluri(6)
Zoho Analytics(4)
Zoho Assist(4)
Zoho CRM(13)
Zoho SalesIQ(4)
Zoom Meetings(9)
Pricing model
Free(12)
Open Source(2)
Free Trial(32)
One Time License(0)
Subscription(36)
Devices supported
Mac(19)
iPad(33)
Android(34)
Linux(16)
Web-based(37)
iPhone(33)
Windows(22)
Organization types
Small Business(36)
Non Profit(32)
Large Enterprises(36)
Public Administrations(23)
Freelancers(21)
Mid Size Business(37)
User rating
& up
Personalize your search
Any industry
Any business size
5
418
4
258
3
53
2
13
1
Customer Service & Field Service Management Solutions
Read more about Salesforce Service Cloud
1.2K
737
114
12
8
Superior customer service. Lasting experiences.
Read more about Zoho Desk
358
212
41
10
The only ITSM solution built on the Jira platform
Read more about JIRA Service Management
2.1K
298
60
46
Service-first CRM company that builds support & sales tools
Read more about Zendesk Suite
180
7
How 8,000+ companies streamline customer communication.
Read more about Front
1.8K
1.1K
155
29
16
Online helpdesk system and customer service software
Read more about Freshdesk
95
92
34
9
A PSA Tool Designed To Run Your As-a-Service Business
Read more about ConnectWise PSA
672
257
65
15
18
Making internet business personal
Read more about Intercom
78
0
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
333
196
26
A complete IT service management (ITSM) tool for business
Read more about Freshservice
101
23
6
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
1.3K
540
118
Secure remote access software
Read more about BeyondTrust Remote Support
420
58
Customer service software that boosts online sales.
Read more about LiveChat
495
289
52
The complete B2B solution for great customer support
Read more about TeamSupport
189
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
79
Supportbench: AI-Powered Enterprise Support Mastery
Read more about Supportbench
82
36
Customer interaction & support platform with CRM integration
Read more about UJET
73
61
17
Complete CRM for sales, marketing, and operations
Read more about GreenRope
63
Helpdesk, customer support software
Read more about HappyFox Help Desk
47
A support soution to help track time and manage projects
Read more about SherpaDesk
50
37
Build interactive decision trees that guide your teams.
Read more about Zingtree
49
20
Help desk and live chat solution for customer service
Read more about LiveHelpNow
64
25
Unified customer service platform
Read more about Kayako
30
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
31
Agile Contract Management that works the way you do
Read more about Agiloft
page 1 of 2