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Top Rated Help Desk Software with Freelancers - Page 7

Last updated: October 2026

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392 software options

Focus Desk logo

Multi-channel service desk & ticketing solution

Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.

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Shared Inbox by Canary logo

Cloud-based shared inbox for small to mid-sized teams

Cloud-based shared inbox platform for 2-50 agent teams, with AI reply drafting, ticket routing, collision detection, and Gmail/Outlook.

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sqanit logo

Real-time device tracking via QR scanning, no app required.

Cloud based equipment tracking platform for medical device manufacturers, distributors, and hospitals. QR first scanning gives real time visibility into installed bases. Deploy in 6-12 weeks. GS1 certified UDI tracking.

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ClearTalk logo

Innovative Solutions, Real Results

ClearTalk AI offers an advanced conversational voice AI technology that allows businesses to automate customer interactions seamlessly. With features like multilingual support, CRM integration, and real-time actions during calls, it provides a robust platform to enhance customer service and operational efficiency.

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Experia logo

Customer engagement platform

Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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CRMdesk logo

CRMdesk: Web-based helpdesk for customer support automation

CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.

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BizMagnets logo

BizMagnets is a ChatOps platform built on WhatsApp.

BizMagnets is a ChatOps platform built on WhatsApp. It turns messy chats into trackable tickets, bookings, and workflows — so your support, service, and operations teams never miss a follow-up. Designed for mid-market businesses running ops on WhatsApp, BizMagnets brings clarity, speed, and control.

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EasyDesk logo

Cloud-based customer support software

EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

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Workelevate logo

AI-enabled digital employee experience platform

Workelevate, an AI-enabled DEX platform, boosts employee productivity with its AI Copilot for instant IT issue resolution, reducing IT tickets. It also provides IT Admins with remote endpoint management and enhances Service Desk engineers with AI in ITSM.

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Infraon Infinity logo

Infraon Infinity

Infraon Infinity is an integrated platform that helps small to large enterprises and telcos with information technology service management (ITSM), complete observability, and AIOps capabilities.

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Naofix logo

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

By choosing Naofix's Helpdesk, you're activating a customer service tool as easy to use as a superhero gadget. With seamless communication, automated ticket qualification worthy of superior intelligence, and crystal-clear metrics, your agents can tackle customer issues with the speed of a hero.

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Tracker logo

Legal management platform for streamlining case lifecycle

Tracker is a legal case management platform that helps justice agencies automate the entire litigation lifecycle, from point of arrest and court-ordered sentences to follow-ups and outcome evaluation. Attorneys can handle cases related to adult or juvenile probation, community corrections, and more.

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YourGPT Chatbot logo

Cloud-based no-code AI chatbot for all business sizes

Cloud-based, no-code AI agent platform for building, training, and deploying custom chatbots across web, messaging, and mobile.

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Reflexis Real-Time Task Manager logo

Task management solution for retailers of all sizes

Reflexis Task Manager is an all-in-one task management solution for retailers to aid with corporate-to-store communication

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Lessonly Knowledge logo

Knowledge Management Platform for Scaling Teams.

Lessonly Knowledge (formerly Obie) enables teams to find, capture and access knowledge all from the tools already used at work. This platform is designed for teams that are looking to build a knowledge base or gain faster access to existing silos

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Incident IQ logo

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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Deepser logo

Service Management without complexity - no code.

Deepser is a Help Desk and Ticketing solution designed to simplify support operations. Native AI helps classify requests, surface relevant information and accelerate resolutions, allowing teams to deliver better service while reducing manual effort.

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ACMP Suite logo

Every feature has a reason!

In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. acmp offers modular and scalable solutions for your specific challenges in the IT department.

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Leena AI Autonomous Agent logo

Agentic AI platform for enterprise back-office

Cloud-based enterprise agentic AI platform with pre-built AI Colleagues for HR, IT, Finance, and Procurement automation.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Complaints Pro logo

Cloud-based compliant management software

Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.

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UserEcho logo

Interactive customer support & feedback community

UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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