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Top Rated Help Desk Software with Large enterprises - Page 5

Last updated: October 2026

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354 software options

ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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Support.cc logo

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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EvantoDesk logo

Help desk software for small & medium businesses

EvantoDesk is simple help desk software and simple customer service software specifically for SMBs

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Tikit by Cireson logo

Tikit by Cireson - AI-based service desk solution

Tikit is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. Designed from the ground up for the Microsoft ecosystem, Tikit delivers a modern, seamless support experience aligned with the future of IT service management.

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elastic logo

Chatbot solution to manage customer engagement

elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

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HelpDesk logo

AI-powered ticketing system

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.

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Sabio Virtual logo

Cloud-based help desk software for support teams

Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Movidesk logo

Omnichannel customer service and help desk platform

Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

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Helprace logo

All-in-one customer service solution

Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports.

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Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

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Zammad logo

Open source helpdesk and ticketing solution

Zammad is a help desk software. It is an open source solution designed for small and medium-sized companies. Zammad offers functionalities for customer service teams to manage and track customer requests.

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ZOE logo

Customer relationship management and ticketing software

Designed for businesses of all sizes, the cloud-based IT ticketing and sales enablement software helps manage customers' information and resolve their queries through live chat capabilities, facilitating client support operations.

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KairosLink logo

RMM + ITSM for MSPs, with AI and security built in

RMM + ITSM platform for MSPs: unattended remote control, monitoring, patching for Windows, Linux and macOS, AI scripting with technician approval, SLA service desk, Microsoft 365 multi-tenant and security modules including DLP. White-label reports carry your brand.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Saufter.io logo

Cloud-based AI email marketing & support platform

Saufter.io is a cloud-based AI behavioral email marketing and omnichannel support platform for e-commerce and SaaS businesses.

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Plumsail HelpDesk logo

Helpdesk solution for Microsoft 365 and SharePoint systems

Plumsail HelpDesk is an advanced ticketing management system for Microsoft 365, SharePoint Online, and On-premises. It is packed with features that empower your customer support.

It allows you to handle support tickets instantly, e-mail communications from your customers display at the help desk right away.

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Pitney Bowes logo

B2B solutions that fit your organisation

Trusted, compliant Pitney Bowes solutions to manage documents, post, people and assets. Chosen by government, the NHS, universities and businesses.

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Slaask logo

Customer service app for Slack users

Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI’s customer service platform offers transformative business benefits by centralising interactions and enhancing service through AI and automation.

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Business Manager 365 logo

Cloud-based business management software

Business Manager 365 is an on-premise and cloud-based software designed to help organizations handle various business operations, such as customer relationship management (CRM), enterprise resource planning (ERP), quality assurance, IT ticketing, and more on a centralized platform.

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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MEXS logo

Software for optimizing communication in companies.

MEXS is a tool that aims to optimize processes in companies and increase employee satisfaction. To achieve this, the software focuses on communication and conversations – between employees, for example – in order to gain vital information to improve workflows.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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ServiceWise logo

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration.

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