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Top Rated Help Desk Software with Large enterprises - Page 5

Last updated: September 2026

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263 software options

Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

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Helprace logo

All-in-one customer service solution

Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports.

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Zammad logo

Open source helpdesk and ticketing solution

Zammad is a help desk software. It is an open source solution designed for small and medium-sized companies. Zammad offers functionalities for customer service teams to manage and track customer requests.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Watermelon logo

AI Agents for scalable, human-led customer conversations

AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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Jitbit Helpdesk logo

Helpdesk ticketing system software

JitBit provides helpdesk ticketing system for freelancers, startups, and small businesses, as well as large enterprises. The app allows you to manage and track all incoming support request emails and their associated tickets, automating tasks and organizing tickets into categories.

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ZOE logo

Customer relationship management and ticketing software

Designed for businesses of all sizes, the cloud-based IT ticketing and sales enablement software helps manage customers' information and resolve their queries through live chat capabilities, facilitating client support operations.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Plumsail HelpDesk logo

Helpdesk solution for Microsoft 365 and SharePoint systems

Plumsail HelpDesk is an advanced ticketing management system for Microsoft 365, SharePoint Online, and On-premises. It is packed with features that empower your customer support.

It allows you to handle support tickets instantly, e-mail communications from your customers display at the help desk right away.

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI’s customer service platform offers transformative business benefits by centralising interactions and enhancing service through AI and automation.

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Business Manager 365 logo

Cloud-based business management software

Business Manager 365 is an on-premise and cloud-based software designed to help organizations handle various business operations, such as customer relationship management (CRM), enterprise resource planning (ERP), quality assurance, IT ticketing, and more on a centralized platform.

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ServiceWise logo

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration.

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HelpSpot logo

Customizable help desk management software

HelpSpot is a help desk management software that allows businesses to organize multiple email accounts, filter and track support tickets as well as access pre-built reports according to requirements. Users can manage service level agreements, categorize help requests and integrate the platform with various third-party systems.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Artologik HelpDesk logo

Help desk and ticketing software

Artologik HelpDesk is a ticketing system designed to enhance customer support and strengthen client relations. The system's flexibility allows organizations to customize the workflow to match their unique needs and scale the system as requirements evolve.

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Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

Cloud-based helpdesk solution for Microsoft Teams, Outlook, and SharePoint, letting users create, track, and manage tickets in Microsoft 365.

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BoldDesk logo

Customer Service Software, Help Desk Software.

BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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HelpCenter logo

Helpdesk software

HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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HelpMaster logo

Helpdesk, service desk and customer support software

HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Focus Desk logo

Multi-channel service desk & ticketing solution

Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.

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Shared Inbox by Canary logo

Cloud-based and AI-enabled inbox for teams

Shared Inbox is a cloud-based and AI-enabled collaborative email software that organizes team communications with AI-enabled routing and response drafting.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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ClearTalk logo

Innovative Solutions, Real Results

ClearTalk AI offers an advanced conversational voice AI technology that allows businesses to automate customer interactions seamlessly. With features like multilingual support, CRM integration, and real-time actions during calls, it provides a robust platform to enhance customer service and operational efficiency.

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