Slaask Pricing, Features, Reviews & Comparison of Alternatives

Slaask

Customer service app for Slack users

5.0/5 (1 review)

Slaask overview

Slaask is a customer service app for Slack, designed to unify all team & customer communication from multiple channels together in one place, for SMBs & large businesses.

Slaask supercharges Slack to function as a real-time customer service app. Slaask funnels all lead/customer communication from your site; mobile apps; Facebook page; Twitter account; and phone number (SMS) directly into your Slack. Teams can then chat in real time with leads and customers via Slack, in the same way they always use it.

Slaask nails all external communication needs to the centralized Slack portal, bringing teams right in front of leads and customers, and enabling higher levels of user satisfaction.
slaask.com

Pricing

Starting from
$29/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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Slaask reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.0
  5.0
  5.0
Kresten Østerby

All the features we need for the right price & the best customer service we've ever seen.

Used daily for 6-12 months
Reviewed 2017-06-08
Review Source: Capterra

Proving a stellar customer experience in both sales and support.Not priced per agent, every employee can join a conversation = great experience for our users. As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it. AMAZING customer service + we got a few feature requests implemented in less that 14 days. Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup. Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook. Integration to our knowledge base so clients get support article suggestions when asking a question.

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Slaask pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

(All Slaask pricing plans include unlimited team members. You can get 5% off for bi-annual payment and 10% off for annual payment)  

- $0 for up to 5 live conversations per month.
- $29 for up to 30 live conversations per month.
- $49 for up to 60 live conversations per month.

Slaask features

API
Automatic Notifications
CRM Integration
Chat
Contact History
Multi-Channel Communication
Social Media Integration
Third Party Integration

Activity Dashboard (81 other apps)
Customizable Branding (73 other apps)
Email Integration (74 other apps)
Instant Messaging (84 other apps)
Knowledge Base (99 other apps)
Monitoring (80 other apps)
Prioritizing (61 other apps)
Real Time Monitoring (58 other apps)
Reporting & Statistics (93 other apps)
Surveys & Feedback (71 other apps)
Ticket Management (64 other apps)
Workflow Management (65 other apps)

Additional information for Slaask

Key features of Slaask

  • Live chat
  • Help desk
  • Screensharing
View All Features

Benefits

• Unify all lead and customer communication (from your site, mobile apps, Facebook page, Twitter account, SMS, etc.) to Slack, and chat with leads and customers in real time.

• Automatically route any external requests to the most appropriate team members.

• Get insights on the location and browsing path of website visitors in real time.

• Trigger different messages to 'groups' of leads and customers.

• Automatically adapt live chat to multilingual websites.

• Engage in video chats and screen sharing with leads and customers.

• Better manage interactions with leads and customers with the help of Slaask's chatbot.