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Top Rated Help Desk Software with Free trial - Page 7

Last updated: September 2026

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280 software options

Appy Pie logo

Streamline application, website, and chatbot creation

Appy Pie is a no-code development platform that empowers users to create apps, websites, and chatbots without coding experience. Its interface and AI-enabled tools help startups, enterprises, and developers to bring ideas to life. The solution enables users to streamline workflows, automate tasks, and enhance customer interactions.

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Lessonly Knowledge logo

Knowledge Management Platform for Scaling Teams.

Lessonly Knowledge (formerly Obie) enables teams to find, capture and access knowledge all from the tools already used at work. This platform is designed for teams that are looking to build a knowledge base or gain faster access to existing silos

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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Front logo

AI-enabled customer service platform for collaboration

Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in that streamlines customer support. It supports multi-channel ticket creation via email, Teams, and the portal, automates routing, prioritization, and escalations, and tracks SLAs. Customizable workflows, internal notes, and a knowledge base.

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Aisera logo

AI service management

AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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Wavity logo

Frictionless business on a budget

Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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Request Tracker logo

The system you need to track the tasks you can't forget.

Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

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SimplyDesk logo

Simple, Complete & Reliable

Centralize IT support with multichannel ticketing, SLA tracking, knowledge base, and real-time dashboards. SimplyDesk improves responsiveness, streamlines workflows, and empowers IT teams to resolve incidents efficiently. Available in SaaS or on-premise.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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SmartITSM logo

Cloud-based IT service management and help desk software

SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Centralpoint logo

Digital experience platform & content management solution

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Lansweeper logo

Know Your IT

Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Enterprise Service Desk logo

ITIL-based incident, service and change management solution

Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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HEINZELMANN logo

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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LBi HR HelpDesk logo

Cloud-based HR management system with call-tracking workflow

LBi HR Helpdesk is a cloud-based HR management system with a call tracking workflow solution designed to empower employees, reduce help calls and lower HR costs

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Web Tracks logo

Help desk and IT asset management solution

Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes with automating ticket assignments and managing their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.

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Daktela logo

Call Centre Software for all Business

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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AIhelp logo

BEST In-App Messaging & Operations for AI Customer Support

AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction

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OneDesk logo

Helpdesk & Project Management Software - in one application

Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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